Privacy Program Manager, Critical Incident Response

As a Privacy Program Manager, Critical Incident Response, you will help a dynamic team within the Privacy organization manage the Meta Privacy Incident lifecycle from initial identification through completion of remediation tasks. By taking the lead on coordinating the response to complex privacy incidents spanning multiple teams and varied severity levels, you will ensure that incidents are identified, reported, investigated, and resolved in a timely and effective manner.Privacy Program Manager, Critical Incident Response Responsibilities

• Coordinate the investigation response efforts of cross-functional teams, including Legal, Policy, Communications, and Engineering on complex privacy incidents, ensuring appropriate and timely decisions and actions required to contain and mitigate the impact of the incident are made
• Establish and maintain strong working relationships with key stakeholders, including Legal, Policy, Product and Engineering teams
• Provide leadership and guidance to cross-functional teams during incident response efforts, ensuring that all stakeholders are aligned and working towards a common goal with appropriate prioritization
• Translate and summarize technical conversations for non-technical audiences, creating and delivering communications of facts and incident status appropriate for varied types of audiences from engineers to executives
• Monitor incoming incidents and ensure they are properly categorized and actioned, including capturing and maintaining contemporaneous documentation of all aspects of Incident Response throughout the entire lifecycle of the Incident
• Partner with Privacy Incident Response, Privacy Legal, Data Science and relevant engineering owners of incidents for the purposes of understanding the cause, scope and privacy impact of incidents
• Support incoming audit and compliance tasks and champion necessary efforts to maintain compliance throughout the incident management lifecycle
• Schedule, track, and follow up on incident remediation tasks
• Identify and drive process improvement efforts that increase the efficiency and effectiveness of incident response operations and also help to instill best practices of current processes by engaging with and utilizing the incident response vendor team

Minimum Qualifications

• 2+ years of experience in program management, consulting, business operations, technical program management, incident response or other operational discipline
• 2+ years of experience working in the domain of a corporate privacy incident response team with security and/or privacy compliance procedures (e.g. GDPR , CCPA, SOC2)

Preferred Qualifications

• 6+ years of experience in program management, consulting, business operations, technical program management, privacy, incident response or other operational discipline
• 1+ years experience working with a corporate task/ticketing system recording and documenting privacy incidents and cases
• Bachelor's degree in Computer Science, a similar technical field

For those who live in or expect to work from California if hired for this position, please click here for additional information. LocationsAbout Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$97,000/year to $139,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity and Affirmative Action Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.