Business Intelligence Specialist

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$95,264 - $142,896 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Analytics, Insights, & Artificial Intelligence

Job Description:

The Business Intelligence Specialist manages a diverse portfolio of business activities/ reporting. As the top specialist, this role is responsible to provide the design/ development of complex presentations, reports, dashboards and scorecards to support business needs; ensures alignment of metrics across the organization.  Acts a technical working lead/ resource to others. Works closely with senior leadership on significant projects.

Department Overview 

The Enterprise Protect Reporting Factory (EPRF) resides in Platforms & Technology Risk Services within the Global Risk & Compliance – Enterprise Protect, Office of the Chief information Security Officer (OCISO) department. The team is responsible for delivery of high-quality risk based metrics, dashboards and analytics, working with executive leadership and Subject Matter Experts across the Enterprise Protect organization. 

Reporting to the Risk Reporting Senior Manager for the Enterprise Protect Risk Factory, the candidate will be a member of a high performing team of Technology and Risk professionals utilizing personal experience and knowledge of Business Intelligence expertise.  The candidate will be accountable for ensuring completeness and accuracy of metrics, providing valuable data analytics insight and metrics expertise for our risk reporting stakeholders.   Responsibilities include:

• Initiate and provide leadership, tactical/technical direction and planning input for all business relevant information as it relates to technology and cyber risk

• Collaborate with business leads to elicit information requirements and articulate those requirements in a manner that can be easily understood by Business Intelligence Specialists

• Key contributor, leading reporting enhancement workshops, leveraging Business Intelligence and Reporting expertise to ensure definition and design of high-quality metrics and best in class reporting capabilities.

• Build and/or deliver presentations communications to management or broader audience

• Engaging Enterprise Protect stakeholders and data providers, validating the quality and integrity of the data and results of metrics included in all reporting end to end.

• Supporting change awareness activities, providing expertise on KRI design, developing materials and supporting ongoing data analysis requests.

• Demonstrate expert knowledge of all data sources and data lineage for the reporting data mart(s) with a strong understanding of how these data sources are utilized for reporting purposes.

• Own and drive improvements to the Risk Reporting Factory processes with solutions that mitigate risk and maximize availability of service, efficiency, and effectiveness.

• Serve as the business risk reporting team lead in ED&A's data governance processes, identifying and escalating data issues, engaging data stewards and driving remediation at books of record.

Education & Experience:

• Undergraduate degree or specialization in one of the fields below

• 7 + years of relevant experience from an info management, computer science, programming specific or financial background or Graduate Degree and 5+ years relevant experience

• Proficient PC skills including a strong competency in MS Excel and PowerPoint, and analytical and reporting software packages.

• Expert knowledge of various data sources, tools and technologies used in preparing summaries and reports

• Strong analytical and program solving skills are required to interpret data and draw conclusions

• Excellent written and verbal communications skills

Preferred Qualifications:

• Sound knowledge of one or more technology controls or security domains, disciplines, and practices such as but not limited to Vulnerability Management, Data Security, Application Security, Cloud Security, Identity and Access Management, Asset Currency (End of Life/Support), Cyber Threat Management, etc.

• Preferred knowledge of financial industry's technology controls and security risk issues.

• Strength in prioritizing and managing your own workload to deliver quality results and meet timelines with limited guidance of management.

• 7+  years' experience in the area of database technologies in a large organization (experience in a high transaction, large/complex/matrix business environment ideally within Financial Services is preferred) including Technology and Cyber-security risk metrics and reporting

• Problem solver with ability to work independently.

• Proficiency with technology tools to include MS Office, databases (SQL), and reporting tools.

• Ability to manage multiple efforts simultaneously, strong project management, reporting, and organizational skills.

• Demonstrated ability to participate in complex, comprehensive or large projects and initiatives.

• Business/technology experience with experience collaborating with others in highly matrix, cross-functional environment.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.