Senior Manager of Security Operations

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Our Senior Manager of Security Operations provides strategic leadership and operational oversight to safeguard Chalhoub Group's digital assets, ensuring the confidentiality, integrity, and availability of information and systems. This role is pivotal in developing, implementing, and maintaining a robust security operations framework that effectively detects, responds to, and mitigates cybersecurity threats.

What you'll be doing:

• Lead a team of cybersecurity professionals, managing cyber security technologies and strategic partnerships, and driving continuous improvements in cyber security practices, all while aligning security operations with the broader business objectives.
• Build, lead, and mentor a high-performing cybersecurity team, fostering a culture of collaboration, innovation, and continuous learning. Set performance goals, conduct regular evaluations, and provide guidance to ensure the professional growth and development of team members.
• Develop and implement a comprehensive cybersecurity strategy aligned with the Group’s business objectives and risk appetite. Stay abreast of emerging cybersecurity threats, technologies, and trends, and proactively adjust strategies to address evolving risks.
• Develop and manage the security operations KPIs, SLAs, and budget, ensuring that resources are allocated effectively to support strategic initiatives.
• Drive the selection, implementation, and management of advanced cybersecurity technologies and tools to protect the Group’s digital assets, ensuring cost-effectiveness and alignment with Group requirements.
• Collaborate with Technology and business leaders to integrate cyber security into new and existing technology initiatives, ensuring that security is a key consideration in the design and implementation of systems.
• Manage the Security Operations Centre (SOC) to ensure continuous monitoring, detection, and response to cybersecurity incidents.
• Develop, manage & maintain the Group Cyber Security standards, playbooks and incident response plans.
• Lead the investigation of significant cybersecurity incidents, providing clear communication to executive leadership and stakeholders.

What you’ll need to succeed:  

• Proactive, driven leader with technical expertise and in-depth understanding of SOC SIEM SOAR.
• In-depth knowledge of cybersecurity frameworks, standards, and regulations (e.g., NIST CSF, ISO 27001, GDPR).
• Proven experience in managing Cyber Security major incidents, simulations and developing and executing international cybersecurity strategies in a complex, multi-national organization.
• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field. A master’s degree is preferred.
• Minimum of 10-15 years of experience in cybersecurity, with at least 5 years in a senior leadership role.
• Strong leadership skills with a track record of building and managing high-performing teams.
• Hands-on experience with a broad range of cybersecurity partnerships and technologies, including Next Gen SOC/SIEM, CASB, CSPB, DLP, firewalls, IDS/IPS, endpoint protection, and cloud security.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels of Group.
• Relevant certifications such as CISSP, CISM, or CISA.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.