Technical Writer

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

WHAT YOU’LL DO:

As a Cybersecurity Technical Writer at Kaseya, you'll be on the front lines, helping our customers understand and respond to the latest cyber threats. You’ll work alongside our detection engineering and threat research teams to prepare and distribute content about vulnerabilities, malware, and security best practices. Whether you're summarizing emerging threats like Hafnium or Log4j, curating blog posts and videos, or helping customers understand complex technical details, your goal is to ensure Kaseya’s customers are equipped with the knowledge to defend their businesses. If you're passionate about cybersecurity and love translating complex tech into clear, concise language, this is the perfect role for you!

WHAT WE ARE LOOKING FOR:

We’re looking for a technical content writer with a strong background in cybersecurity to join our team. You’ll report to the Cybersecurity Content Lead and collaborate closely with the Threat Intelligence and Product teams to craft timely, relevant, and insightful content. The ideal candidate is someone with a knack for explaining complex security topics clearly and a deep understanding of the cybersecurity landscape. If you're ready to help Kaseya’s customers stay safe and informed, we want to hear from you!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborate with Threat Intelligence Team: Work closely with the threat research team to summarize and report on the latest cybersecurity threats, vulnerabilities, and malware affecting Kaseya customers (e.g., Hafnium, Log4j).
• Curate and Create Content: Transform technical data from experts into digestible blog posts, articles, and short-form video content to educate and inform customers.
• Rapid Response to New Threats: Stay on top of emerging threats and be ready to act quickly when new vulnerabilities are discovered, even outside regular working hours.
• Cross-team Collaboration: Partner with cybersecurity product teams and other threat intelligence experts to ensure our product offerings are aligned with the latest threats and security measures.
• Translate Technical Jargon: Break down complex cybersecurity concepts (e.g., malware, vulnerabilities, endpoints) into clear, concise documentation for both business leaders and IT generalist audiences.
• SEO and Keyword Research: Use SEO best practices to drive traffic to your content and increase its visibility.
• Create Engaging Content: Craft compelling headlines, body copy, and calls to action that capture the attention of readers and make technical topics accessible.

WHAT YOU’LL BRING:

• Experience: At least 3 years of experience in cybersecurity content writing or technical writing, with a focus on vulnerabilities, malware, defenses, and threats.
• Writing Skills: Proven experience in writing and editing, with a portfolio of published articles that demonstrate your ability to convey technical content in an engaging, easy-to-understand way.
• Cybersecurity Knowledge: A solid understanding of cybersecurity terms and concepts (vulnerabilities, malware, endpoints, etc.) and a passion for learning more.
• Technical Proficiency: Working knowledge of content management systems and SEO best practices to ensure your content reaches the right audience.
• Agility: Ability to work in a fast-paced environment where responding to new and emerging threats is critical to the success of our customers.

DESIRED SKILLS:

• Education: A Bachelor's degree in communications, marketing, English, journalism, or a related field. Cybersecurity-related degrees are also acceptable if you have demonstrated strong communication experience and writing skills.
• Cybersecurity Focus: Knowledge of cybersecurity defenses, vulnerabilities, and threat intelligence to ensure content is technically accurate and informative.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.