Country Security Operations Manager

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Country Security Operations Manager (CSOM) India. 

As a CSOM in CO+I Physical Security, you will be part of a global team dedicated to delivering the most trustworthy security program to protect the personnel, infrastructure, data, and confidential information foundational to the Microsoft Cloud. You will be accountable for physical security operations at datacenters and other related facilities in India and will manage in-country Datacenter Security Operations Managers who are responsible for security operations in their respective metros. You will lead teams in collaborating with stakeholders to meet collective security requirements and provide security capabilities, anticipate country specific insecurity and security disruption (e.g., life safety, business operations, reputation) and lead discussions on developing strategies for mitigating risks and responding to residual risks. You will communicate risk analysis findings and root cause analysis reports to internal and external stakeholders and leaders. This opportunity will allow you to accelerate your career growth, develop deeper physical security acumen and global security program management. The CSOM position will be located in Hyderabad, India and there will be a requirement to travel.  

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CSOM  you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. 

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. 

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

Responsibilities

Security Program Management 

• Conduct field site visits across the assigned portfolio of datacenters on a recurring basis to assess security health, complete assessments, meet with partners, stakeholders, and suppliers, and implement plans to remediate findings of non-conformance. 

• Develop, manage, and maintain physical security Standard Operations Procedures (SOP), and continuously improve the efficiency and maturity of the overall physical security program including vendor budget management and forecasting. 

• Provide situational awareness and analysis of the country wide security environment. 

• Develop strategic planning to support a growth in Operations  

• Build and maintain strong stakeholder engagement across Microsoft CO + I. 

Security Leadership 

• Attract, develop and retain talent; deliver results through teamwork and effectively manage a team, where members are located in datacenter regions throughout the applicable country. 

• Provides guidance to teams to design, implement, and monitor security controls to treat risks to infrastructure, business, people, and assets and then monitor the effectiveness of measures taken to modify risks. 

• On-call 24x7x365 and travel periodically as planned or unplanned within or outside of assigned region. 

• Receive escalations/notifications of physical security and business impacting incidents/events and appropriately triage and assess, ensuring that leadership is made initially and continuously aware when appropriate, and that the appropriate personnel are managing the incident response effectively. 

Other 

• Embody our culture and values. 

Qualifications

Required Qualifications:   

• 6+ years' experience in Security Program or Program Management or related field 

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

While not required, we also look for the following Preferred Qualifications: 

• Bachelor's Degree in Business Risks, or related field AND 8+ years' experience in Security Program or Program Management OR equivalent experience.  

• 3+ years people management experience 

• Industry security certifications such as CPP, PSP, or other relevant security certification 

• Experience with or exposure to regulatory and industry compliance frameworks and audits (e.g. ISO27001, SOC, PCI) 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.