Solution Engineer - Thailand

Description

We’re growing and looking to hire a Solution Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. In this position, you will work closely with a high-performance sales and sales engineer team to help customers secure their most critical infrastructure.

In this role, you will be paired with sales as part of an account team responsible for assigned accounts. You will perform Pre-sale functions such as Claroty product demonstrations, workshops, training, architect solutions, writing technical papers, and guiding these customer accounts. 

About Claroty:  

Claroty is on a mission to secure cyber-physical systems across industrial, healthcare, commercial and public sector environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, exposure management, network protection, threat detection, and secure access. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

Claroty is headquartered in New York City, with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in cyber-physical systems protection, with backing from the world’s largest investment firms and industrial automation vendors, as well as recognition from KLAS Research as Best in KLAS for Healthcare IoT Security, the Deloitte Technology Fast 500, the Forbes Cloud 100, and the Fortune Cyber 60.

Responsibilities

As a Solutions Engineer, Your impact will be:

• All work may be performed remotely or at client’s sites      
• Perform product demonstrations
• Perform product workshops to give in depth understanding of Claroty products.     
• Architect Claroty product solutions to develop sales quotes.
• Perform onsite assessment activities, observations, technical configuration reviews to offer comprehensive Claroty solutions
• Perform work ranging across critical infrastructure clients including water or wastewater, manufacturing, mining, oil and gas, Pharma, Chemical, energy, and defense.
• Deploy Claroty Security solutions at customer premises.
• Serve as part of an integrated team of presales engineers and Cybersecurity experts, helping to expand Claroty’s Industrial Control System (ICS)/Supervisory Control and Data Acquisition (SCADA) Cybersecurity capability.
•  Product training for Partners and customers.

Requirements

What do you need to succeed in this role?

• 3 Years minimum experience as a Solution Engineer for security products or equivalent experience in a similar customer-facing role.
• Ideally 4 Years minimum Cybersecurity experience in one of the following domains:

1. Security and Risk Management
2. Asset Security
3. Security Architecture and Engineering
4. Communication and Network Security
5. Security Assessment and Testing

• Ideally, 4 Years minimum experience with Networking (LAN Switching) technologies (preferably industrial networks: Star, MESH, or ring topologies).
• Base understanding of Industrial Control System devices and associated SCADA/DCS solutions.
• Strong communication and presentation skills in English - written, verbal, and presentations.
• Experience with responding to RFP/RFI responses
• Strong relationship management and team skills
• Experience working with global customers on multiple projects and programs
• Strong ability to multitask with a proven track record of execution on initiatives/programs
• Adaptability, flexibility, positive energy and integrity
• Willing to travel up to 50%

Nice to Have:

• Bachelor’s/Master’s Degree (or equivalent) related to technology/engineering
• Experience with Python / Rest API / integration projects
• Experience with OT environments, work methods, and culture
• Security certifications (i.e. CISSP, CISA, CISM, GICSP, ISA99 Cyber security)
• Experience working in a Cybersecurity product company
• Exposure to safety-related control systems, including some knowledge of IEC 61508, IEC 61511 and IEC 622 Functional Safety Standards
• Knowledge of IEC 62443 and NIST CSF frameworks desirable.

Why Claroty? Our Culture and Benefits:

• Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space.
• Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers.
• We understand the importance of maintaining a healthy work-life balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual “ClaroBreak”, a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones.
• We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses.
• We believe in transparency and openness. That’s why we regularly hold company all-hands, town hall meetings, and “Coffee with the CEO” sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be.
• While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances. 

Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.