IT Engineer II, Virtual Infrastructure

SUMMARY  

The Sr. IT Engineer II, Virtual Infrastructure will be responsible for developing and maintaining Arete’s virtual infrastructure to optimize the alignment of our computing and storage infrastructure with our services delivery teams operational requirements and Arete’s security standards. This role will work closely with Arete’s IaaS provider to optimize the configuration, deployment and maintenance of virtual resources in accordance with pre-established change management policies.

ROLES & RESPONSIBILITIES  

• Designs, deploys and manages virtual desktops and applications aligned to the unique business and security requirements of the business functions leveraging VMWare Horizon VDI as appropriate
• Leverages open-source IaC to define and provision infrastructure needed to support operations, training and R &D
• Develops and maintains governance procedures for configuration standards, resource utilization, and life cycle management from provisioning to decommissioning
• Manages and monitors resource utilization, performance and compacity
• Manages and optimizes storage solutions to ensure data availability, integrity, security and alignment with Arete’s risk management practices to prevent over retention of data
• Defines and implements appropriate backup and recovery capabilities
• Develops and maintains documentation for system configuration, operational and functional requirements
• Aligns with IaaS provider for ongoing administration of Hyperconverged hardware and hypervisor administration
• Manages budget and plans for infrastructure utilization, capacity increases or expansion.
• Implements and maintains ongoing operational practices to ensure proactive monitoring and performance reviews are conducted to identify and address potential issues, optimize network traffic and security
• Requires on-call availability to address critical incidents and off hour support for change management
• Provides tier 2 and tier 3 problem identification, diagnosis, and resolution including but not limited to connectivity problems, hardware or software malfunctions and security incidents
• Collaborates with Aretes IaaS provider to troubleshoot complex issues and ensure seamless operation across the infrastructure
• Ensures the IaaS provider adheres to SLA’s and contract obligations in the delivery of quality services, performance against established manage service procedures, and evolve alignment and operational procedure as needed to address issues or discrepancies as they arise
• May perform other duties as assigned by management

SKILLS AND KNOWLEDGE

• Relevant experience developing and maintaining virtual environments using VMware ESXI, vSphere and VDI solutions

• Proficient in configuring and managing infrastructure resources and optimizing deployment through open source IaC solutions to support the agile deployments needs for infrastructure by our service delivery teams
• Manage overall performance and resource allocation across Arete’s storage solution (Dell PowerScale) and computing services (Dell vxRail)
• Demonstrate an understanding of full stack security as it translates from on-premises to cloud
• Demonstrate a move fast mindset as business circumstances change, by quickly orchestrating changes and actively steering the process to a positive outcome
• Successfully implement deadline driven projects, ability to plan and execute small- medium size projects independently or when leading a small team
• Excellent communication skills and professional demeanor
• Excellent understanding of current computer systems, security, and infrastructure
• Excellent priority management and problem-solving skills
• Strong personal organization and time management skills
• Strong sense of teamwork and collaboration

JOB REQUIREMENTS

• Bachelor’s degree in computer science or related field; Master’s or Advanced degree preferred
• 5+ years of experience Infrastructure engineering and minimum 3 years of experience in virtualization
• Relevant certification (CCNA, CCNP, CISSP, CompTIA security +) are highly desirable

DISCLAIMER 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified.   

WORK ENVIRONMENT 

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. 

PHYSICAL DEMANDS  

• No physical exertion required
• Travel within or outside of the state
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects

TERMS OF EMPLOYMENT 

Salary and benefits shall be paid consistent with Arete salary and benefit policy.  

FLSA OVERTIME CATEGORY 

Job is exempt from the overtime provisions of the Fair Labor Standards Act. 

DECLARATION 

The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.

EQUAL EMPLOYMENT OPPORTUNITY  

We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.  

Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.

 

 

When you join Arete…

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.

Equal Employment Opportunity

We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.