Sr IAM Engineer

A Day in the Life:

The IAM Senior Engineer will be responsible for the service design, build and documentation all key elements of Hertz Customer IAM and Certificate Lifecycle Management supporting infrastructure and services that are part of the overall authentication and authorization infrastructure of Hertz. 

It is incumbent upon the IAM Senior Engineer to ensure uniformity of services, adherence to standards, and consistency of infrastructure delivery. The Senior Engineer works with external partners to deliver quality services to Internal and External Customers. 

The IAM Senior Engineer is also responsible for design and implementation as well as daily support and maintenance for Hertz’s Customer IAM Infrastructure.  Responsibilities include but are not limited to maintenance of key services such as Directory Services, Access Policies, User Management, PKI, MFA, SSO. Responsibilities also includes Certificate Lifecycle Management and PKI daily support and maintenance.

What You'll Do:

• Follow the deployment processes, which includes Build and Transition of all new initiatives, and includes phase gates reviews for key stakeholders
• Maintains an understanding of all current and emerging Customer Identity and Access Management technologies, open system standards, management technologies as they relate to the support of Hertz infrastructure
• Identifies and assumes an ownership role of Identity and Access Management Infrastructure, project delivery and security management
• Provide leadership and act as a senior level mentor and provide support to technical personnel for any/all issues regarding service design, implementation, education and support of Identity and Access Management infrastructure and availability
• Stays current on regional application and infrastructure projects to maintain effective availability and global consistency amongst regional infrastructure, integration, and configuration
• Gathers project/application requirements from customers and stakeholders
• Help define support requirements and management infrastructure
• Develops, documents, and supports scripts required to deliver a variety of Identity synchronization solutions.
• Ensures that third party solutions follow all Hertz standards
• Provides senior management and general staff with accurate and complete status information
• Sponsors, orchestrates, and implements technology pilots to evaluate emerging technologies and their applicability in support of Hertz business requirements and strategic goals.
• Adheres to all current Change and Problem management policies and procedures
• Additional responsibilities include participation in global 7x24 support model, planning and organization of projects, tasks, and support initiatives as assigned 

What We're Looking For:

• Bachelor’s degree in computer science or related field and/or equivalent experience
• Minimum 6 to 8 years of relevant practical experience in Customer Identity and Access Management production support of large-scale, global environments supporting over 20,000,000 users and globally diversified application authentication requirements.
• Deep hands-on experience with Customer Identity Management Solutions such as Azure and Okta in the B2B and B2C space
• Experience in Directory Services and working knowledge of tools currently available to support LDAP
• Experience implementing audit, logging, and monitoring policies 
• Experience in MFA, RBA, SSO, Conditional Access in the customer access space
• Deep understanding and implementation knowledge in fraud prevention and identity verification algorithms
• Experience with implementing and supporting Public Key Infrastructures including Certificate Lifecycle Management and external PKI providers
• Experience with implementing role-based access
• Strong scripting skills in Java is essential for this role
• Strong implementation experience of web authentication such as OAuth, API-token, OpenID, SAML, REST, Directories, etc.
• Excellent English written and verbal communication skills
• Project management skills and global experience
• Strong technical and non-technical communication skills
• Ability to establish and maintain high levels of client trust and confidence
• A proven track record of driving the delivery of large, complex IAM projects
• Experience with the application of problem-solving methodologies to understand and solve challenging problem
• Empathetic perspective on the customer point of view

We expect the starting salary to be around $135,000 with annual bonus and profit sharing eligibility. The actual salary will be determined based on years of relevant work experience

What You'll Get: 

• Up to 40% off the base rate of any standard Hertz Rental   
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.   US EEO STATEMENT  At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.  Individuals are encouraged to apply for positions because of the characteristics that make them unique.  EOE, including disability/veteran