SOC Manager

Role: SOC Manager

Location: Taguig City, Metro Manila

Hybrid set-up (3 days onsite per week)

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business…

https://www.nccgroup.com/uk/

The Opportunity:

Join our dynamic Managed Services capability within NCC Group and be at the forefront of our exciting growth journey! As the SOC Manager, you will play a pivotal role in leading and expanding our Security Operations Centre presence in Manila to support clients of our managed services business globally. This newly created role will be pivotal to enabling NCC Group’s Global Managed Services capability to establish and grow our Security Operations Centre presence in Manila. If you enjoy using your technical and management skills to shape and build cyber services of the future, then join us on our exciting journey and apply!

Key Accountabilities:

• Build and develop the Security Operations Centre in Manila, through leading a team of SOC Analysts initially, working closely with the established regional SOC teams to implement standardised ways of working and procedures for clients. We have plans to continue to grow our managed services capability and the team size and shape will grow with this role and may eventually manage team lead/managers.
• Develop the team who will specialize in clients that leverage our MXDR detection platforms.
• Produce and review aggregated performance metrics for the Manila SOC
• Accountable and measured on the implementation of strategic initiatives.
• Conduct monthly/half year/yearly performance evaluation and mentorship for direct reports.
• Co-ordinate and implement the ongoing training strategy to ensure analysts at all levels of the SOC are fully supported with technical training.
• Hold accountability for meeting SOC related KPI’s for all services under your governance within the MXDR SOC. (capacity, SLAs)
• Support any client engagements as required
• Co-ordinate 24/7 shift cover for the Manila SOC operations. This includes managing an Out of Hours Rota to ensure the SOC has round the clock coverage for clients.
• Collaborate with the Operations leadership team on long-term operations strategy planning and execution.
• Collaborate with regional SOC leadership on process alignment, onboarding clients and the standardization of operating playbooks.
• Regularly update the VP, Managed Services Operations on the SOCs activities, performance, and any notable incidents.
• Contribute to strategic decisions on the operation of the global MXDR SOC and the SOC roadmap.
• Hold responsibility for NCC Groups internal “go-live” process for services delivered from Manila, ensuring all pre-checks have been completed.
• Support ad-hoc audits of the SOC.

Requirements:

• Proven experience in cybersecurity
• Experience in managerial or leadership role within a SOC environment.
• Experience with security information and event management (SIEM) tools and incident response platforms.
• Knowledge of network security, endpoint security, threat intelligence, and vulnerability management.
• Excellent analytical and problem-solving skills, with the ability to make decisions under pressure.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.

Behaviours:

• Professionalism: Conduct yourself with professionalism, integrity, and ethical behaviour in all interactions and situations.
• Proactive: Demonstrate a proactive approach to process improvement and process creation, ensuring conformity to the standards of the MXDR SOC.
• Collaboration: Work well within a team environment, communicating effectively with colleagues from different departments and sharing insights to improve security posture.
• Adaptability: Embrace changes in technology and processes, adapting to new challenges and learning quickly in a dynamic security landscape.

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.