Information Security Analyst

Work Location:

Hours:

Line of Business:

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Headquartered in Toronto, Canada, with approximately 95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 26 million customers worldwide through three key business lines:

• Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wholesale Banking including TD Securities

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Job Role/Responsibilities

The Information Security Analyst is responsible for tier 1/tier 2 triage, investigation, and incident response for Cyber security incidents.

• Conduct Real-time analysis on identified cyber incidents currently impacting the bank’s operations. 
• Analyze, triage and remediate security incidents internally and/or escalate to Cyber Security Incident Response team (CSIRT) for further investigation, treatment or support if needed. 
• Manage intake of incidents and reports from internal customers through internal ticketing system in a timely accurate manner in order to resolve a multitude of information security related situations.
• The ability to identify and triage and remediate security incidents such as Malware, Phishing and Web Attacks is required.
• The CSOC Security Analyst is responsible for supporting the event log monitoring, analysis needs of customers.
• The personnel in this role will work as part of a cyber security operations team responsible for carrying out 24x7 on-site security monitoring operations. Operations which are carried out in Singapore shifts that run from 7am-3pm, 12pm-8pm or 7am-7pm on a rotating basis.
• Accountable to respond to, investigate and remediate cyber threats to the bank.  Escalate to internal and Cyber Security Incident Response team if required.
• This job contributes to Technology and Operations through first line management and identifications of electronic threats to TDBG’s infrastructure.
• The Information Security Analyst will be responsible for managing information between multiple technical teams, the CSOC, CSIRT and ITS, LOB TS when appropriate.

Job Requirements

• Min 3 years of Information Security Operations or similar working experience
• Understanding of security controls/mechanisms and threat/risk assessment techniques pertaining to complex data, application and networking environments.
• Excellent written and oral communication skills.
• Organizational and self-directing skills – ability to initiate, coordinate and prioritize responsibilities and follow through on tasks to completion.
• An approach to work that includes initiative, sound judgment, diplomacy and Discretion.
• Ability to work independently on a variety of assignments with minimal supervision.

• Ability to work without supervision with senior managers, supervisors, VIPs and Users.
• Advanced knowledge of security incident and event management, log analysis, Network traffic analysis, Malware investigation and remediation, SIEM correlation logic and alert generation.
• Ability to perform analysis and reporting on information from multiple data sources using data mining technique for the purpose of documenting analysis results, produce report and present to a technical and executive stakeholders.
• Understanding of Security principles, techniques and technologies such as SANS Top 20 Critical Security Controls and OWASP Top 10.
• A background with Cloud Security Monitoring is highly desired, preferably with Azure Security Center, Microsoft MCAS, AWS.
• Basic programming skills in various disciplines including scripting languages.
• Candidate should possess strong hands-on experience with traditional incidents response detection tools such as SIEM, EDR, XDR, Firewall, WAF, NIDS and equivalent.
• Experience with Security Orchestration, Automation and Response tools (SOAR).
• Demonstrate expert knowledge in Enterprise IT operations, incident management, change management, Access/Identity Management, Security Operations, vulnerability and compliance management, ticketing system, incident ticket life cycle and SLA terms
• Shift work on a rotational basis – 7AM - 3PM, 12PM - 8PM or 7AM – 7PM

Background and Education:

• Completion of a Bachelor’s degree or equivalent program in Computer Science, Management Information Systems or similar field is required.
• Completion of a Master's degree or equivalent program in Computer Science, Management Information Systems or similar field is preferred.
• Preferably to have at least one of the following: GIAC (GSEC, GCIH, GCIA, GCFE, GCFA) CompTIA Security+ / CySA+, SC200, CISSP, CCSP

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.