Network Lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl  is seeking a Network Lead who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

As our Network Lead, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.

If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!

In this role, you will provide leadership and guidance to ensure the successful deployment, configuration, and maintenance of wireless controllers, core and out-of-band switches, access switches (Cisco, Dell, Aruba, Pansando), firewalls (including NAC and WAF), routers, load balancers, Unified Communication (Voice) systems, wireless access points, SCC Zscaler, Fortinet VPN, and NetScope VPN and filtering solutions. You will lead incident response efforts, conduct root cause analysis, and implement preventive measures to mitigate future risks. Additionally, you shall oversee vendor relationships, ensure compliance with regulatory requirements, and drive continuous improvement initiatives to enhance the efficiency, reliability, and security of our network infrastructure.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 8 to 10 years of experience in Network and Security management.

• Proficiency in managing core switches, access points, SDWAN, and various connectivity technologies at L3 level.

• Strong coordination skills with the ability to work effectively with ISPs to address link and bandwidth-related issues.

• Experience in conducting SIP meetings with ISPs for effective communication and issue resolution.

• Relevant certifications in networking and security (e.g., CCNA& Cisco Certified Network Professional - CCNP.

• Provide leadership and guidance to a team responsible for managing network and security infrastructure.

• Experience in Network and Security Tower Lead to manage a team responsible for managing and maintaining our organization's critical network and security infrastructure.

• Oversee deployment, configuration, and maintenance of various network components including switches, routers, firewalls, and wireless access points.

• Strong technical expertise, leadership abilities and excellent communication skills.

Preferred Skills and Experience:

• Bachelor’s degree in information technology, Computer Science, or related field.

• Certification in Certified Information Systems Security Professional - CISSP is preferred.

• Additional certifications in specific technologies (e.g., SDWAN certifications) would be advantageous.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.