G273SA2 - Mid Level Field Support Technician - Cleared
Annapolis Junction, Maryland, United States
Full Time Senior-level / Expert Clearance required USD 63K - 147K *
NiSUS Technologies
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Identify, investigate, resolve, and follow-up on problems brought to the helpdesk by users of cloud infrastructure
- Modifies, moves, and installs new equipment
- Performs technical tasks and provides site support.
- Performs integrity testing and interviews customers to gather information about problems
- Will interface with other teams to escalate any issues that require additional assistance to resolve
- Will transfer files between networks.
Requirements
TS/SCI with poly required
- High School Diploma/GED and 15 years of related experience
- Bachelor of Science may be substituted for 5 years of experience
- Hardware Installation
- Installation Maintenance
- Maintenance & Repair
- Microsoft Software Applications
- Microsoft Windows System Administration
- Remote Desktop Administration
- Technology Knowledge
One of the Following Certifications Required:
- CCNA Security
- CySA+
- GICSP
- GSEC
- Security+
- CND
- SSCP
- CASP
- CCNP Security
- CISA
- CISSP
- GCED
- GCIH
- CCSP
Benefits
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
Job stats:
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Tags: CASP+ CCNP CCSP CISA CISSP Cloud CND GCED GCIH GICSP GSEC SSCP TS/SCI Windows
Perks/benefits: 401(k) matching Health care Insurance
Region:
North America
Country:
United States
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