G274SA1 - Associate Tier 2 Help Desk - Cleared

Annapolis Junction, Maryland, United States

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  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Schedule:

Day Shift Monday through Friday

Requirements

TS/SCI with poly required

  • 5 years of experience and a Bachelor's degree (or 5 additional years of experience)
  • Hardware
  • Remote Assistance
  • Remote Desktop

One or More of the Following Certifications Required:

  • A+
  • CCNA Security
  • CND
  • Network+
  • SSCP
  • CySA+
  • GICSP
  • GSEC60
  • Security+
  • CASP+
  • CCNP Security
  • CISA
  • CISSP (or Associate)
  • GCED
  • GCIH
  • CCSP

Benefits

  • Health & Life Insurance
  • Dental Insurance
  • Disability Insurance
  • 401K Retirement Plan with Matching
  • Tuition Assistance
  • Vacation and Sick Leave
  • Hiring Bonuses
  • Referral Recruitment Program
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* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

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Tags: CASP+ CCNP CCSP CISA CISSP Cloud CND GCED GCIH GICSP SSCP TS/SCI

Perks/benefits: 401(k) matching Health care Insurance

Region: North America
Country: United States

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