Associate Cybersecurity Analyst

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VEC SOC

Job Summary:

The Associate Cybersecurity Analyst will be responsible for participating in and ensuring the maintenance of the daily operational duties of the Security Operations Center (SOC). The Associate Cybersecurity Analyst conducts daily operational tasks that may consist of firewall rule evaluation and modification, network communication troubleshooting, phish response, or minor network device scanning. The primary duty for the Associate Cybersecurity Analyst on this shift is to maintain medical center systems access and troubleshoot and assist end users with access issues including multi factor authentication issues. The Associate Cybersecurity Analyst troubleshoots and resolves complex security issues, implements small and medium technology projects or components of large projects, and can solve medium to complex problems.

Note: This role has a shift schedule of Wednesday through Sunday, 7am-4pm.

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KEY RESPONSIBILITIES

•              User level access control and troubleshooting.

•              User level MFA troubleshooting.

•              Firewall policy evaluation.                        

•              Troubleshooting complex network security issues.                           

•              Alert triaging and data gathering for computer investigations.                    

•              Phish response.               

•              The responsibilities listed are a general overview of the position and additional duties may be assigned.  

TECHNICAL CAPABILITIES

• Customer Service (Fundamental Awareness): Has light experience, training, direct exposure, or past experience with customer service tasks. Can translate and communicate complex technical knowledge to the average user.

• MFA Troubleshooting (Fundamental Awareness): Has training or light experience in supporting and assisting users with mobile devices and multi factor authentication applications.

• Firewalling (Fundamental Awareness): Has light experience, training, direct exposure, or past experience working with security policy modification.

• Alert Triage (Fundamental Awareness): Has light experience, training, direct exposure, or past experience with triaging of system alerts.

• Phish Response (Fundamental Awareness): Has light experience, training, direct exposure, or past experience with Microsoft Outlook.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance. Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement. Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements. Team Interaction: Individually contributes to project/ work teams.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled