Desktop Support Administrator
Tasks
- Administer Entra ID user access and MFA
- Create and update SOPs runbooks and knowledge base articles
- Diagnose hardware and software issues
- Maintain asset inventory and device lifecycle
- Manage ITSM tickets with ServiceNow or Jira JSM
- Manage Microsoft Intune device enrollment and compliance
- Provide end to end desktop support during APAC window
- Resolve Windows and macOS incidents
- Support Microsoft 365 Outlook Teams and SharePoint
- Triage and contain security incidents
Perks/Benefits
Skills/Tech-stack
Active Directory | Asset Management | Azure Active Directory | Bash | Cause analysis | Conditional Access | Device Compliance | Endpoint Security | Entra ID | Exchange Online | ITIL | ITSM | Incident Management | Jira | Jira Service | Jira Service Management | MFA | MacOS | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | Microsoft Intune | Microsoft Teams | Outlook | Powershell | Problem Management | Request Fulfillment | Root Cause Analysis | Root cause | Service Management | ServiceNow | SharePoint | Windows
Education
N/A
Roles
Analyst | Desktop Support | Desktop Support Analyst | Support Analyst
Related jobs
-
SOC Analyst PHP 720K-720KAWS | Amazon Web Services | Atlassian | CrowdStrike | CybersecurityFully onsiteEntry-level Full TimeOrtigas Center, Metro Manila, Philippines2d ago
-
Vulnerability Assessment & Management Analyst (Officer) PHP 360K-576KBurp Suite | Code Analysis | Custom Penetration Testing | Cybersecurity Framework | Data PrivacyCareer development and training | Career progression paths | Mentorship from industry experts | Performance-Based Incentives | Recognition programsMid-level Full TimeMakati, NCR, Philippines5d ago
-
Antivirus | Cybersecurity | Detection Systems | Event management | FirewallCompetitive benefits | Ongoing learning opportunities | StabilityMid-level Full TimeMakati City, Metro Manila, Philippines5d ago
-
Data Quality | Data entry | Database Management | I Procurement | ISO/IECEntry-level Full TimeMuntinlupa, NCR, Philippines9d ago
-
Senior SOC Analyst (L3) PHP 125K-175KBash | Endpoint protection | Forensics | IBM QRadar | ISO 27001Growth opportunities | Health insurance | Remote workSenior-level Full TimePhilippines - Remote R10d ago
-
Senior SOC Analyst (L3) PHP 150K-175KBash | Detection Systems | Endpoint protection | Forensic Investigation | IBM QRadarHealth Insurance HMO | Morning shift schedule | Opportunities for growth and advancement | Remote workSenior-level Full TimePhilippines - Remote R10d ago
-
Consulting_Cyber Detection & Response IRR Senior PHP 90K-150KAWS | Azure | Cause analysis | Cloud Security | Cloud platformSenior-level Full TimeTaguig, PH, 163410d ago
-
Data Loss Prevention | Data Visualization | Data loss | Forensic Investigation | Incident ResponseMid-level Full TimeMakati, NCR, Philippines14d ago
-
AWS | Amazon CloudTrail | Amazon GuardDuty | Automation | Chain of CustodyContinuous learning | Flexible working model | Health and well-being benefits | Skill growth | Team collaborationSenior-level Full TimePasig City, PH, 160514d ago
-
Esp en Seguridad Servidores y Endpoints PHP 540K-720KAntimalware | BitLocker | CASB | CIS Controls | CrowdStrikeMid-level Full TimeNaucalpan De Juarez, México, 288344, 5339016d ago
-
Identity Access Management Analyst PHP 540K-576KAccess Control | Access Management | Active Directory | Conditional Access | DHCPMid-level Full TimeTaguig, Metro Manila, Philippines16d ago
-
Service Support Specialist PHP 396K-549KData Mining | Data Modeling | Data Visualization | Data cleaning | ExcelMid-level Full TimePhilippines17d ago
-
A/B | A/B Testing | Application Testing | Artificial Intelligence | B testingFlexible schedule | Remote workSenior-level ContractRemote (Philippines) R19d ago
-
Azure AD | Cause analysis | Data Loss Prevention | Data loss | DatadogBelonging | Career growth | Community impact | Employee well-being | Flexible work environmentSenior-level Full TimeRemote-Philippines R23d ago
-
Cloud Security | Cybersecurity | Documentation skills | Endpoint Security | Identity ManagementFlexible schedule | Work from anywhereSenior-level Full TimePhilippines - Remote R24d ago
-
Cyber Security Analyst (InfoSec) PHP 480K-549KBash | Cloud Platforms | Incident Response | Investigation | Linux SecurityFlexible work shifts | Opportunities for growthMid-level Full TimeManila, Philippines24d ago
-
SAP Data Analyst/ Administration Clerk PHP 228K-264KAttention to detail | Communication | Data entry | Excel | ISO/IECHealth and safety policies | Professional development opportunitiesEntry-level Full TimeMuntinlupa, NCR, Philippines29d ago
-
AI Prompting | Business Analysis | CLI | Documentation | LLM TestingCareer development opportunities | Flexible hours | Remote workSenior-level ContractRemote (Philippines) R1mo ago
-
Information Security Analyst PHP 240K-240KAKS | Application Security | Azure | Bash | CISFlexible work environment | Inclusive culture | Learning and development opportunitiesMid-level Full TimeManila, Manulife Business Processing Services, Philippines1mo ago
-
Endpoint Security | Incident Management | Malware analysis | Network Security | SIEM ManagementMid-level Full TimePhilippines - Manila; Philippines - Quezon …1mo ago
-
Identity Access Management Analyst PHP 540K-576KActive Directory | Conditional Access | Cost Optimization | Entra ID | Licensing managementFlexible work hours | Health insurance | Remote work options | Training opportunitiesMid-level Full TimeTaguig, Metro Manila, Philippines1mo ago
-
Analyst Senior, Cybersecurity PHP 150K-175KBGP | Best practices | Cisco ASA | Firewall Management | FortinetBenefits | Development resources | Diverse atmosphere | Flexible work environment | Volunteer opportunitiesSenior-level Full TimePHL MANI 2305, Philippines1mo ago
-
Alert Tuning | Cause analysis | Communication | Data Management | EDR24/7 SOC team | Continuous learning opportunities | Multi-location collaborationMid-level Full TimeTaguig, National Capital, Philippines1mo ago
-
Analyst, Cyber Security Operations PHP 540K-660KAnalytical Skills | Communication skills | Discretion | Exploit identification | FirewallsMid-level Full TimeCity of Dreams Manila, Philippines1mo ago