Sr. Supervisor, Corporate DN & Security Operations & Support

Purpose of the job

To work as Sr. supervisor corporate data network & security operations, responsible for the operations, support, implementation and planning of Corporate data network equipment serving the commercial and enterprise needs.

Duties and responsibilities

Participate in effective spare parts management for all equipment under responsibility

• Ensure the presence of proper and complete network documentation and monitoring for both new projects and the operational network

• Proper Network Performance and Activities reporting to Department Management/Top Management when needed.

• Act as a an expertise in the field facilitating knowledge transfer to Team members.
• Participate in handling complex data network projects, and ability to provide technical proposals that speed problem resolution or better implementation of WOs.
• Plays key role in network design reviews for new projects.
• Ensure a proper methodology during the diagnosis of problems, taking appropriate actions and handling the business priorities.
• Follow up on daily team activities and problems resolution with concerned teams.
• Follow up with vendors all pending problems and escalate to higher levels if SLAs are not being followed or if the business is being affected as a result of problems.
• Schedule implementation plans for network projects and reallocate the needed resources as needed without affecting the daily operations or coverage needs.
• Coordinate with other teams inside or outside Technology dept for daily operations or implementation of new tasks.
• Review and update operational procedures as needed and propose solutions to enhance the operational environment.
• Follow up existing problems and daily actions with staff and vendors.
• Technically support network installation, and operations in LAN/WAN environment.
• Perform regular network modifications through work orders.
• Participate in all Orange Projects carried over Data Network.
• Follow up existing problems and daily actions with staff and vendors.

Job specification

Education

Bachelor of Science in Engineering - Electronics & Communications or Computer Engineering Departments.

Experience

• At least have 6 years of experience in network implementation and troubleshooting.
• Good knowledge of data network concepts and devices(IP networks, Switching, Routing protocols, IP VPNs, firewalls, Nexus, load balancers).
• Experience with F5 load balancers for LTM and ASM.
• Experience with Cisco data center switching (Catalyst 6500, Nexus 2k/5k/7k/9K/1000v) and Nexus technologies such as VPC and Fabric Path.
• Good knowledge of cloud computing technologies, Cisco UCS, MDS SAN switches, OTV, EMC storage solutions and VMware.

• Required Technical certifications at least(CCNP/CCSP/SANS Security)

• CCIE Security is a plus

• Solid Knowledge of Juniper and Cisco firewalls is a must.

Skills & Abilities

• Team player, result & customer oriented.
• Quick learner with an endless appetite for knowledge
• Reporting Skills.
• Ability to work under pressure.
• Problem Solving Troubleshooting Skills.
• Excellent Communication Skills
• Flexibility and Business Sense
• Driving License.