Director-IT Infrastructure & Security

The Director - IT Infrastructure and Security plays a key role in enabling Carthage College to run applications and educational technologies on premise and enabling workloads to migrate to the cloud. This leader will have the unique opportunity to lead the design and build of the next generation academic network. The scope of responsibilities includes network, voice, print services, infrastructure, operations, and security. The team supports 7x24 Internet connectivity for faculty, staff, and students in residence.

ESSENTIAL FUNCTIONS

• Lead and manage the network, server infrastructure, and cybersecurity functions Manage and maintain campus WAN/LAN/Wireless network to maximize network speed and availability.
• Manage compute and storage, on-premise and cloud-based
• Maintain system performance by performing network monitoring and analysis, and performance tuning; troubleshooting performance problems
• Ensure the environment is up-to-date and patched
• Secure network by developing and maintaining network access, monitoring, control, and evaluation practices
• Manage the cybersecurity program
• Manage and maintain disaster recovery/business continuity processes
• Develop and manage capacity plans
• Manage identity and access program
• Manage campus printing services
• Manage campus telephony services
• Manage system administration functions for the campus
• Perform periodic performance reporting to support capacity planning
• Establish infrastructure plans and roadmaps
• Provide tier 3 support
• Budgeting, procurement, license management, and vendor management for assigned functions
• Supervise team of three system and network administration staff

MINIMUM EDUCATION

• Requires education generally equivalent to a Bachelor's Degree in Information Technology, Business, or other relevant discipline - or equivalent experience. It is desirable for the employee to hold certifications such as CompTIA Network+, CompTIA Security+, CompTIA Server+, ISACA CISA, CISM.

MINIMUM EXPERIENCE

• Requires 5 to 10 years of network and infrastructure operations experience

REQUIRED SKILLS, ABILITIES AND/OR LICENSURE

● Requires excellent oral and written communication skills to effectively communicate with employees, students, and faculty members.
● Experience serving in a leadership role (e.g., lead worker, project manager, manager, supervisor, etc.,) in an IT field or setting.
● Working knowledge of network infrastructure and related technologies (DHCP, DNS, NAC, Syslog, etc...)
● Working knowledge of TCP/IP and LAN technologies.
● Working knowledge of VMware ESXi and other virtualization technologies.
● Working knowledge of storage protocols.
● Working knowledge of identity and access management (Active Directory, Group Policy, WSUS, etc...)
● Working knowledge of firewall management and cybersecurity
● Other preferred technical skills: Nutanix, Palo Alto, Windows scripting languages, Veeam cloud backup solution, Apache, OneLogin

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About Carthage

Located on the shore of Lake Michigan in the thriving Chicago-Milwaukee corridor, Carthage College blends the best liberal arts traditions with desirable degree programs, transformative learning opportunities, and personal attention from dedicated faculty and staff. Our beautiful campus, an 80-acre arboretum with stunning lake views, is home to 2,600 undergraduate students and 200 graduate students. Founded in 1847, Carthage is consistently named a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. All Carthage employees play a vital part in the success of our students, as we work together to create an environment where all can achieve their true potential. Grow with Carthage. Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender identity, sexual orientation, national origin, protected veteran status or status as an individual with a disability.

This position requires a background screening