Managed SOC Analyst Tier 1 (Second Shift)

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

WHAT WE ARE LOOKING FOR:

We are seeking a dedicated SOC Analyst I to be part of our 24x7 Security Operations Center (SOC) team. This role is ideal for individuals with a foundational understanding of cybersecurity who are passionate about identifying and mitigating security threats in a dynamic and fast-paced environment.

WHAT YOU’LL DO:

As a SOC Analyst I, you will play a vital role in monitoring, detecting, and responding to potential security threats. You’ll work across diverse platforms, analyze incidents, and escalate complex cases to Tier II Analysts, contributing significantly to our cybersecurity defense operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• System Monitoring: Continuously monitor, analyze, and triage events across Windows, macOS, and Linux environments in a 24x7 operational setting.
• Threat Identification: Detect and investigate suspicious or malicious activities in Windows Environments, Microsoft 365 & Entra, and firewalls.
• Incident Management: Perform incident detection, response, and remediation to mitigate security risks effectively.
• SOC Ticket Handling: Address and resolve Managed SOC tickets promptly and accurately.
• Incident Analysis: Conduct deep-dive analyses by correlating data from various sources to determine the impact on critical systems.
• Technical Execution: Independently perform technical tasks and problem-solving activities.

WHAT YOU’LL BRING:

Requirements:

• Education:

  • Bachelor’s degree in Cybersecurity, Management and Information Systems, Information Technology, Computer Science, or a related field.

• Certifications:

  • Security+ certification (minimum requirement).
  • Additional certifications such as SSCP or CEH are a plus.

• Technical Skills:

  • Familiarity with static and dynamic malware analysis techniques, 0-day vulnerabilities, phishing attacks, and ransomware tactics.
  • Understanding of cybersecurity frameworks like MITRE ATT&CK and NIST.
  • Knowledge of networking fundamentals, including IP subnetting, private vs. public IPs, and LAN components.
  • Experience with firewalls, syslog, JSON, and network log formats.
  • Proficiency in tools and scripting languages such as PowerShell, Python, and CMD.

• Soft Skills:

  • Strong written and verbal communication skills.
  • High attention to detail and ability to work independently in high-pressure environments.

• Other Requirements:

  • Availability to work in a 24x7 environment, including nights and weekends.
  • Authorization to work in the US and ability to pass a background check.

WHY JOIN US:

• Professional Growth: Advance your cybersecurity career in a collaborative and supportive SOC environment.
• Dynamic Work Setting: Engage with cutting-edge tools and technologies in an evolving cybersecurity landscape.
• Competitive Benefits: Receive a robust benefits package, including comprehensive health insurance, paid time off, and opportunities for professional development.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.