Design Specialist

Summary

Posted: Dec 4, 2024

Role Number:200580249

Apple Information Security (AIS) develops services, systems, and tools that proactively mitigate security risks faced by Apple and our customers. Security is woven into the fabric of everything we do. We empower teams across the company, ensuring they innovate and create with security and privacy as a priority. AIS accomplishes this mission by leveraging data to drive security outcomes, pioneering security best practices and protocols, and enabling Apple and our partners to think about security holistically. As a result, we safeguard our business partners data and retain their trust. The AIS Design Specialist is responsible for developing the strategy on how customers can/should engage with AIS. They are the keeper of the customer journey across AIS services. They will need to create and maintain a holistic view of the customer experience for the various customer portals used by customers who need to interact with AIS. They are responsible for furthering the strategy and streamlining the customer experience where possible. This person will lead the creation of design artifacts to hand off to Engineering to build, with input from stakeholders from around the business. These design artifacts contain directives like personas, user stories, requirements, user flows, prioritized build recommendations, and wireframes. These will be used to build platforms designed to aid Apple in achieving security goals. Their duties include working closely with customers and security DRIs to direct design elegant customer solutions that surface what customers need to see at the right time, in the right ways. We are looking for someone who can visualize new ways of engagement and collaborate with security SMEs on what those could be, while maintaining firm advocacy of the customer experience, keeping the ultimate goal of increased security posture in mind. You'll collaborate closely with customers, technical and business leadership to understand the design needs from all sides, coalescing them into interfaces that meet multiple goals. You'll design the way we engage with our customers not just for them. You'll accelerate the outcomes for security priorities across the organization through not only good design, but also technology systems. This role requires bold, solution-driven cross-functional communication, user advocacy, and interpersonal relationship building. This role is critical in ensuring the Apple population can act on security goals.

Description

As the AIS Design Specialist you will: * Work closely with security personnel and consumers (all Apple employees) to understand requirements, and business objectives, to design solutions that leverage the different platforms security owns. * Collaborate with cross-functional teams to produce Design Artifacts * Design and implement metrics to prove design impact on Apple’s security posture, and by extension, efficacy of the tools used * Stay up-to-date with security services, industry trends, and best practices, share this knowledge within the team, and drive continuous improvement and innovation * Drive design across platforms * Conduct usability heuristic analysis of existing UIs * A/B test design with different communities * Own the strategy and operation of design

Minimum Qualifications

• 5+ years in the design leadership
• Excellent communication and presentation skills
• Experience influencing industry or enterprise-level initiatives
• Experience taking problem statements and designing solutions with a cross-functional set of stakeholders
• Clear, repeatable design methodology
• Experience influencing design of technology tools
• Data-driven prioritization and decision making to inform strategic direction

Preferred Qualifications

• CISSP or similar security certifications
• Experience with communications or public relations at large tech companies
• Experience working directly in the Security domain rate environments, with knowledge of licensing and legal review processes.

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $96,200 and $181,100, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
  

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.