Senior Manager, Collections

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Corporate Overview

In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.

And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to:

• Build and enhance our proven security platform
• Blend innovation and speed in a constantly evolving cloud environment
• Analyze new threats and offer deep insight through data-driven intel
• Collaborate with customers to help solve their toughest security challenges

We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role and the Team

We are in search of a hands-on leader to join our high performing Collections team who will report to Sr. Director of Revenue. The ideal candidate is a leader that is a detailed-oriented, self-motivated team player, with a solid working knowledge of collections, credit rules and policy, and internal controls. This role will be responsible for streamlining collections process and policies, evolving reporting and metrics, as well as identifying and driving project-based work to enable scale the business. Additionally, this individual must thrive on process improvement and enjoy working in a challenging, fast-paced environment.

Your day-to-day

• Lead and guide the collections team through hands-on development and coaching
• Designing and implementing effective reporting and forecasting models
• Build relationships with customers and partners
• Assess and implement additional operational SOX controls
• Reinforcing a customer-centric culture in our organization that builds highly collaborative relationships with Sales, Finance, Operations and Senior Leadership.
• Perform financial and credit analysis regarding new customer applications, past due accounts, high risk customers and other financial impact areas.
• Evolve and mature cash collections & forecasting processes with automation.
• Establish monthly/quarterly status reports, cash and DSO goals and monitor forecast vs. actuals
• Create and implement KPIs and other indicators to assess team and department performance.
• Ensure compliance with appropriate credit policy and regulatory requirements
• Lead the Collections Team to continually achieve operational excellence and drive continuous improvement for collections and process improvements
• Ability to think strategically, act operationally, manage risk and align future direction with priorities.
• Combines the ability to “get into the weeds” and develop best-in-class strategies for the organization

What you bring to the team

• 10+ years of experience in Credit and Collections
• 5+ years of progressive management and leadership experience
• Proven experience in a technology or SaaS environment is preferred
• Prior experience managing staff in multiple locations is highly preferred
• Strong analytical skills: problem solver, high level of curiosity, ability to dive deep, find solutions and deliver results
• Solid experience with key financial tools and ERP systems (MS Dynamics D365 preferred) as well as Microsoft Office skills including Excel and PowerPoint
• Executive presence, excellent interpersonal and communication skills (verbal and written), with the ability to clearly communicate and present to senior management
• Bachelor's Degree or equivalent work experience

Why Proofpoint 

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation.

We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 128,940.00 - 202,620.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 106,750.00 - 167,750.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 96,320.00 - 151,360.00 USD