Cybersecurity Operations Senior Solutions Architect – Senior Vice President

Overview of the Role

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

 

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

 

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Cybersecurity Operations Senior Solutions Architect – Senior Vice President

Team

The Cybersecurity Operations (CSO) Strategy, Services, and Roadmap team (SSR) operates within the Cybersecurity Fusion Center organization to coordinate and facilitate adoption of medium- and large-scale solutions to all Cybersecurity Operations teams. SSR also provides strategy planning, development, and execution as well as resource optimization and total Book of Work management for CSO teams.

Cybersecurity Operations (CSO) minimizes risk and potential impact of cyber incidents through rapid response, efficient communications, intelligence-enabled analysis, and continuous exposure & vulnerability management. With a focus on emerging technologies, CSO is made up of best-in-class talent, providing hardened-but-simplified security operations for Citi staff, applications, infrastructure, and networks. The Cybersecurity Fusion Center (CSFC) provides the backbone of cyber operations, connecting and enabling the operational teams in CSO to efficiently address ever-changing threat and regulatory landscapes.

We are seeking an experienced security solutions/product manager to oversee and drive the most important strategic efforts within Cybersecurity Operations. This specialist will be responsible for refining requirements, developing project plans, oversight of development/implementation, and management of closure/ongoing support plans of medium to large projects. This position reports to the CSO SSR Group Manager and has joint accountability to the Global Heads of the Cybersecurity Fusion Center and Cybersecurity Operations.

Responsibilities

• Management of technical technical/security projects and products from identification of need to deployment and continuous improvement
• Seek out areas of improvements within Cyber SecOps teams by improving efficiency in new product adoption and capability creation
• Manage CSO tooling with Security Engineering teams
• Evaluate systems and processes spanning multiple Cyber SecOps teams to ensure maximum efficacy and utilization
• Liaise with internal and external parties (e.g., internal partner teams, security vendors, service vendors, auditors, etc.) for product and program management
• Coordinates with platform and development stakeholders across the Firm to swiftly remediate defects that block cyber teams’ activities
• Provide direct support to product users during development, user testing, and deployment
• Coordinate and communicate project updates with stakeholders to keep them apprised of development status
• Develop and continuously oversee the Capability Strategy for CSO
• Supports major project roadmapping to ensure proper resource availability and dependency management
• Assists in coordination of CSO budgetary management
• Contributes to and represents prioritized requirements in regular strategic planning reviews with senior CSO and CISO leadership

Requirements

• 8+ years' experience working on Cybersecurity projects/programs with 4+ years' experience with Agile product management
• Verifiable experience deploying solutions in ServiceNow SIR and VR SaaS modules
• Strong proficiency with Jira as both a program/project management and issue management suite
• Demonstrated experience in deploying medium-to-large scale security and data solutions with stakeholders and requirements spanning multiple organizations and seniority levels
• Project experience with Agile methodology, vendor engagement, and management consulting/implementation
• 2+ years of security systems analysis or development experience
• Superior organizational and communication skills
• Strong interpersonal skills, with the ability to build consensus and secure buy-in from multiple levels of stakeholders and peer teams
• Diverse problem-solving experience gained from driving change-leadership activities
• Ability to translate and structure less-defined technical and business requirements into measurable tasks and milestones
• Experience working in cross-functional teams across silos and organizations
• Superior organization and communication skills, with experience managing many tasks, stakeholders, and dynamic priorities simultaneously
• Proven ability to listen to all levels of peers and stakeholders to ensure solutions identified support the most critical, if not all, needs as well as ability to ensure appropriate resource availability.

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$176,720.00 - $265,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Dec 13, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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