Incident Response Analyst - Swing Shift or Night Shift (Tier 1)

Here at MindPoint Group, we believe our Security Operations Center (SOC) analysts form the backbone of our cybersecurity services. You will play a critical role in securing our customers by monitoring our tools, triaging alerts, and investigating potential cyber threats. As a SOC team member, you will also serve as the initial point of contact for cybersecurity incidents, ensuring prompt and effective responses.

MindPoint Group is dedicated to your growth. One of the most critical tasks for our Tier 1 SOC Analysts is learning. We provide a supportive environment for you to learn from senior SOC team members, cross-train for other positions, and attend external training. We want to see you grow and improve your cybersecurity skills with us here at MindPoint Group. Join us and delve into the complexities of monitoring enterprise networks, learn basic incident response techniques, and how to effectively investigate phishing threats against our clients.

Responsibilities:

• Utilize the SOCs security tools to analyze, investigate, and triage security alerts
• Perform initial incident response to cybersecurity incidents
• The ability to ask for help when encountering advanced alerts and escalating them to the senior analysts as needed
• Route incoming requests to appropriate senior analysts and contract leadership in accordance with SOC SOPs
• Collaborate with cyber threat hunting and cyber threat intelligence teams
• Accurately document triage findings, and intake reports of external cybersecurity events from SOC customers via phone or email in the SOCs Incident Management System (IMS)
• Learn new open and closed-source investigative techniques
• Perform research into emerging threats and vulnerabilities to aid in their prevention and mitigation
• Help shape the evolution of processes and procedures of the SOC

Required:

• Minimum of one (1) year of relevant experience in a job function with similar responsibilities to this role
• Understanding of basic network architectures and protocols
• Knowledge of general attacker techniques
• Experience in some of the following tools and technologies :i.e. SIEM experience required with Sumo Logic/Splunk preferred.
• Knowledge of common attacker tools, techniques and procedures (TTP)
• Experience with major cloud service provider offerings
• Knowledge of malware
• Knowledge of enterprise architecture including zero trust principles
• Knowledge of Windows and Unix operating systems
• Knowledge of common phishing techniques and how to investigate them
• Proficiency in technical writing
• Able to accurately and succinctly convey information through speaking, email, and presentations
• Comfortable in customer-facing environments
• Ability to maintain a positive customer service mentality

Desired:

• Prior SOC or incident response experience, even if it was not your job title
• Proficiency in technical writing
• Experience in customer service or client-facing roles
• Experience presenting and speaking to leadership
• Any SOC analyst relevant certifications, such as those from GIAC or CompTIA
• The initiative to ask for assistance and offer fresh ideas to improve the SOC’s performance

Shift: 2 Shifts Available: Swings (Wed-Sat 1200-2200) or Nights (Wed-Sat 2100-0700)

Clearance: TS/SCI Required

Location: This hybrid role is expected to be on the client site at least 2 days per week.

Since 2009, MindPoint Group has been the cybersecurity firm of choice for the most security-conscious US federal agencies and commercial enterprises.

We're proud to be one of Inc. 5000's fastest-growing companies in the country. With several ‘Best Places to Work’ awards under our belts, we have a diverse employee-focused culture, accessibility, and communication between all levels and departments, and over 4 stars in reviews on Glassdoor.

Come be a part of what we're building. We use our award-winning recruitment process to seek the most skilled, experienced, and driven information security consulting experts in the industry, while simultaneously empowering applicants to determine if MindPoint Group is the right fit for them. We are profoundly invested in selecting the right people to join our team and are equally driven to expand and develop careers long-term.

With positions throughout the US, a role at MindPoint Group promises you:

• An opportunity to work within one of the most diverse DC-based organizations
• Generous tuition and professional development reimbursements
• Mentorship opportunities with leaders focused on your growth
• Competitive benefits like 401k matching, 11 federal holidays, etc.
• And more!

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, maternity/paternity leave, mobile phone stipend, pre-tax commuter benefits, the opportunity to participate in our mentorship program, and more!
• MindPoint is committed to maintaining a diverse environment. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.

Are you interested in a posted job opportunity but may not check all of the “boxes” for desired qualifications? If so, we encourage you to apply! Our commitment to sustain and champion an inclusive and dynamic community of employees is a high priority!