Senior Manager, IT Policy and Governance

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Job Summary

The Senior Manager of IT Policy and Governance, which supports the Technology Governance & Control Operations team, is responsible for overseeing the end-to-end technology control environment at Bread Financial, including focused on IT policy and standard development, development of process metrics, and collaboration with IT partners. Specifically, the Senior Manager of IT Policy and Governance will partner closely with IT process owners, IT Risk, and other key stakeholders to ensure that we maintain a strong IT control environment that is in compliance with regulatory expectations and industry standards. This includes ensuring that IT policies and standards are appropriately aligned with the IT RCSAs, that IT process metrics and reporting are sufficiently robust, and that IT policies are fit for purpose.

 

Essential Job Functions

• Builds organizational talent by creating a learning environment that ensures associates are continually building their skills and realizing their highest potential.  Develops and sets strategic direction for IT control management and aligns with the strategic and operational objectives of the technology organization and the broader enterprise.  Clearly communicates organizational objectives; inspires and motivates team members to achieve results. 

• Effectively develop and communicate the IT control governance vision to internal stakeholders.  Partner with key stakeholders to develop mutually agreed upon criteria and best practices for IT control structure and testing.  This will include collaboration to continuously improve the RCSA processes; develop IT policy and standards; leadership to manage a team to conduct oversight and testing; and communicating results to senior leaders.

Operational Duties:

• Working in conjunction with partners, ensure that IT processes, risks, and controls are properly mapped in the firm’s system of record.  Administer processes to manage changes
• Establishes proper reporting to support overall IT governance, including exception reporting and a controls scorecard to provide clear insight into control health
• Maintain the definitive source of IT policy, standard, and procedure documentation. 
• Implement appropriate process to maintain documentation over time, including organizing appropriate parties to conduct annual reviews.
• Owns policies and standards and actively collaborates with key partners, including IT Risk, to ensure that their view is considered
• Works with IT process owners to develop the appropriate metrics to measure compliance to policies and standards, including key performance indicators, key risk indicators, and other operational metrics
• Through frequent communication, ensures clear ownership between IT process teams and governance functions
• Effectively communicate with partners and senior leaders related to all IT control related activities
• Develops appropriate culture within the team and delegates responsibilities effectively

Reports to: Senior Director, IT Governance

Working Conditions/ Physical Requirements:

• Normal office environment, some travel may be required.
• This position is hybrid with an onsite schedule of 3-4 days per month. In-office requirements are subject to change based on business needs. This position is currently available to candidates that reside within 60 miles of Plano, TX; Columbus, OH or New York, NY.

Direct Reports: 2-5

Minimum Qualifications:

• Bachelor’s degree in business, management, or a related technical field is required or equivalent experience
• Seven to ten years of experience in technology audit, risk, controls, or process related field
• Five years of leadership experience
• Experience working in a highly regulated industry (e.g. Healthcare, Banking, & Financial Services)

Preferred Experience:

• Master of Business Administration (M.B.A.) or other advanced degree is desirable.
• Desired professional qualifications may include: Certified Information Systems Auditor (CISA), Certified Information System Manager (CISM), Certified Information Systems Security Professional (CISSP)
• 12+ years of related experience
• 5+ years of leadership experience
• Experience with IT standards such as ITIL and COBIT is desired

Knowledge, Skills and Abilities

• Demonstrated ability to integrate and manage large initiatives and operations

• Demonstrated ability to lead change at executive and operational levels with a focus on service delivery and financial results

• Quickly grasps the essence and the underlying structure of new situations and problems

• Relates well to people at all levels, both inside and outside of the organization

• Ability to influence executive level associates and bring issues to resolution; use of facts and data to support recommendations

• Ability to develop, mentor and coach team members for growth

• Strong leadership skills; servant leader

• Ability to analyze complex data

• Excellent verbal and written communication and presentation skills

• Customer and results-oriented

• Ability to set priorities and hold people accountable

• Ability to establish and meet critical deadlines

• Ability to prioritize multiple activities and complex projects simultaneously

• Ability to research and resolve complex problems

• Deep understanding of all facets of daily IT department processes

#INDPROF

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Salary Range (unless otherwise noted below):

$133,500.00 - $241,900.00

Full Salary Range for position:

California: $153,500.00 - $302,400.00

Colorado: $133,500.00 - $254,000.00

New York: $146,800.00 - $302,400.00

Washington: $140,100.00 - $278,200.00

Maryland: $140,100.00 - $266,100.00

Washington DC: $153,500.00 - $278,200.00

Illinois: $133,500.00 - $266,100.00

The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.  New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).  Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period.   Hired associates can immediately enroll in Bread Financial’s 401(k) plan.

All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.

Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.

Click here for more Benefits information.

About Bread Financial

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial® (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and Bread Pay® buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded Bread Cashback® American Express® Credit Card, Bread Rewards™ American Express® Credit Card and Bread Savings® products.   

    

Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit breadfinancial.com or follow us on Facebook, LinkedIn, X and Instagram. 

• Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
• The Company is an Equal Opportunity Employer.
• Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
• The Company participates in E-Verify.
• The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.  Applicants with criminal histories are encouraged to apply.
• The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.  The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the Recruiting Team at TaOps@breadfinancial.com.

Job Family:

Information Technology

Job Type:

Regular