Sr Information Security Analyst - Incident

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. HMH Technology India Pvt. Ltd. is our technology and innovation arm in India focused on developing novel products and solutions using cutting-edge technology to better serve our clients globally. HMH aims to help employees grow as people, and not just as professionals. For more information, visit www.hmhco.com

The Information Security Analyst serves on the Security Operations Team, employing knowledge and experience to help develop strategy, standards, and processes and to utilize technology to discover, remediate, and recover from security incidents. Utilize on-premises and Cloud technologies such as the Endpoint Protection, Vulnerability Management, Security Information and Event Management (SIEM), Intrusion Detection and Prevention System (IDPS), Data Loss Prevention (DLP), measure and content filtering, provide access control management for all staff, and other tools to support and maintain overall security operations. Compiles metrics to demonstrate the effectiveness of the security tools and processes.

ESSENTIAL JOB FUNCTIONS:

Operational Processes

• Assist in design and management of security technology processes, procedures, and solutions, which include Endpoint Protection, Vulnerability Management, Content Filtering, SIEM, and IDPS.
• Strong experience with CrowdStrike Falcon Platform
• Monitor viruses, malware, and intrusions.
• Conduct incident prevention, detection, containment, eradication and recovery across IT systems, including developing processes, monitoring events, responding to incidents, summarizing, and reporting of findings.
• Conduct advanced log analysis; monitor and respond to escalated security incidents.
• Assist for onboarding, transfer, and separation of new employees
• Maintain documentation of security standards, procedures, processes, and guidelines, including security breach resolution procedures.

Projects

• Understand and provide recommendations for security policies and standards and how they align to the business.
• Understand the different regulatory compliance standards and can communicate how they are applicable.
• Ability to communicate the NIST 800-53 controls to business and IT.
• Assist with path to SOC 2 Type 2 certification.

Customer Service

• Provide direct support to business and IT staff for security related issues, which may include issues with security tools.
• Provide after hours on-call support as required.
• Responsible for end user training and education regarding security procedures and policies for incident mediation.

KNOWLEDGE OF JOB

• Experience in understanding and implementing NIST controls.
• Experience with host and network security technologies such as firewalls, proxies, and operating systems.
• Experience with Windows Active Directory.
• Knowledge of application and network security.
• Experience communicating conceptual and technical information.
• Experience translating technical data into business impact information.
• Ability to manage timelines and meet tight deadlines.
• Detail oriented with excellent oral and written communication skills.
• Manage and prioritize multiple tasks.
• Excellent interpersonal skills needed to work with various levels of technical and managerial staff members.
• Self-motivated, constructive and positive attitude.
• Strong analytical and problem-solving skills.
• Ability to present data in a consistent and clear manner.

HMH Technology Private Limited is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://careers.hmhco.com/. Follow us on Twitter, Facebook, LinkedIn, and YouTube.