Senior Analyst, Endpoint Protection, Global Cybersecurity

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

The Cybersecurity Endpoint Protection team is responsible for securing McDonald’s network endpoints globally against cybersecurity threats. This includes desktops, laptops, servers, virtual machines, cloud instances, mobile devices, IoT, POS devices and more.

We are seeking determined and ambitious cybersecurity professionals to join our team and enhance our security culture. Our goal is to balance security, usability, and productivity without compromising the quality and effectiveness of our endpoint protection solutions. We need tenacious individuals who can bring clarity to ambiguous situations by synthesizing information from multiple sources and developing actionable plans that yield quantifiable results.  

This Senior Analyst role offers an exciting opportunity for an experienced technologist to make a significant impact on McDonald's unique security posture on a global scale.

Responsibilities

• Lead the continuous enhancement and operation of existing endpoint protection services and develop future services to meet the evolving demands of securing our brand.
• Ensure that endpoint protection services maintain a balance of strong defense, high availability for business operations, and usability.
• Collaborate with peers on the Endpoint Protection team and throughout GCS, Global Technology, Markets, and Vendors to identify and manage cybersecurity risks.
• Review, develop and update technical documentation to support the service consumption model, including cross-functional work across the McDonald’s organization.
• Ensure endpoint protection and related security policies, standards, procedures, and guidelines are followed and updated as needed.
• Develop, implement, and maintain appropriate policies, SOPs, training, and guidelines for managing services.
• Monitor the latest cybersecurity threats, trends, and technologies to provide timely recommendations for improvement.
• Analyze complex issues, document their impact on the business, resolve their root causes, and identify corrective actions to prevent similar future events.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $112,860 - $143,900/ per year 

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• 5+ years of experience in cybersecurity with a focus on building and/or operating endpoint protection, threat detection, and response technologies.
• Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, Engineering, or a related field.
• Hands-on experience with industry-leading cybersecurity tools, particularly for endpoint protection and security operations.
• Experience implementing or leveraging cybersecurity frameworks and models such as NIST, CIS Controls, MITRE ATT&CK, and Cyber Kill Chain.
• Competent in developing effective solutions to diverse and complex business problems.
• Ability to work independently and cross-functionally with strong leadership skills to drive organizational change to effectively meet strategic and tactical goals.
• Excellent communication skills, able to correspond with stakeholders promptly and with attention to detail, urgency, and thoroughness to all levels of the organization.
• Self-starter who learns quickly on the job with minimal training.
• Understands and represents the perspectives and opportunities of various stakeholders in enterprise cybersecurity services.
• Forward thinking with solid business acumen.
• Exhibits excellent time management and organizational skills.
• Exhibits a high level of integrity, trustworthiness, and confidence, representing the organization and its management team at the highest level of professionalism.
• Experience managing third-party vendors and service providers.
• Experience and ability to participate in a 24x7x365 team.

Preferred Qualifications

• Experience designing, implementing, and operating endpoint protection products, services, and controls in a global, enterprise setting across diverse platforms.
• Experience securing or working with IoT devices, Cloud Infrastructures (AWS, Google, Azure, OCI, etc.) and containerized workloads.
• Experience with blue, purple, or red teaming exercises.
• Proficient in scripting languages such as Python and PowerShell for automating tasks and analyze data.
• Skilled in extending REST and GraphQL APIs for security platforms.
• Experience integrating with IT Service Management systems such as ServiceNow.
• Ability to use data analysis and visualization tools like Tableau and PowerBI to interpret and present actionable insights.
• Familiarity with the ITIL operating model.
• Enjoys developing solutions with a shift-left mentality.
• Manages work using Agile principles.
• Professional certifications such as ITIL, CISM, CISSP, or similar.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.