Programme and Change Manager, Cyber Risk

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll’s Cyber and Digital Resilience team works on over 2,000 cases a year, including some of the most complex and highest profile matters in the world. With experts based around the world, supported by ground-breaking technology, we help protect our client’s data, people, operations and reputation with innovative assessments, investigations, and intelligence. We are the only company in the world with the expertise and resources to deliver global, end-to-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience. 

Clients count on us for quick and expert support in the event of and in preparation against a cyber incident; from incident response to risk assessments, and complex forensics to breach notification and ID theft remediation we help clients – of all sizes – respond with confidence.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll.

Day to Day Responsibilities 

We are looking for bright, motivated, and analytical minds to join our Kroll Responder Business Operations team as a Vice President, supporting Kroll Responder services globally. 

Responsibilities include:

Strategic and Operational Planning & Project Management

• Lead and manage complex projects to ensure maximum impact and successful delivery aligned with strategic objectives.
• Manage project scope, scheduling and resource allocation across multiple projects aligned to strategic goals.
• Translate insights into actionable outputs to enhance the service line’s strategic goals.
• Manage complex technical cyber projects involving multiple stakeholders, across different disciplines.

Process Improvement

• Lead and own process transformation and identify continuous improvement opportunities across service lines.
• Map current ('As-Is') business processes and workflows, identifying key areas for harmonization.
• Identify gaps in processes, technology, and tools, proposing best practices to streamline operations.
• Demonstrate critical thinking to develop innovative solutions aligned with Managed Services objectives.

Stakeholder Management

• Offer objective insights and challenge processes through a 'business change' lens.
• Collaborate with various teams to secure buy-in and build effective, influenceable relationships.
• Offer clear prioritization for teams and assets in line with the company's strategic goals.
• Navigate ambiguity and provide clear recommendations and next steps across the business, including Managed Services Leadership level.
• Simplify complex information into easy-to-understand content.
• Provide subject matter expertise in change/project management.

Essential Traits 

• Minimum 5 years’ Project and Change Management experience, within the Cyber industry, preferably Managed Services. 
• Six Sigma qualified preferable Proven experience in successfully delivering projects with a high impact on people and ways of working.
• UK or EMEA based 
• While this role is remote working the successful candidate must be able to periodically work from Kroll’s UK offices to support Kroll’s Managed Services technical and leadership teams.
• Ability to connect and manage senior stakeholders effectively.
• Exceptional oral and written communication skills, with the ability to convey complex strategic ideas to a wide range of audiences.
• Strong ability to design, plan, and proactively manage change and capability initiatives to completion.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong problem-solving skills and the ability to address barriers to project success.

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