SOC Analyst

About Us:

Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1300 clients leading the Utility, Telecom, Auto Finance, Insurance, Consumer Finance, and Health industries. Our comprehensive eBilling and Payment Platform allows our clients to provide a unified customer bill-pay experience that includes online, mobile, IVR, text, kiosk, and agent-assisted channels, as well as a full range of customer communication options.

For more details, please visit www.paymentus.com

Job Position: SOC Analyst

Location: Gurgaon (Hybrid)

Review and triage information security alerts, provide analysis, determine and track remediation, and escalate as appropriate.

Maintain detailed records of security alerts and incidents, including timelines, actions taken, and resolutions, ensuring they are fully documented.

Perform incident response within the area of responsibility.

Proactive Threat Monitoring: Continuously monitor security dashboards and tools for suspicious activities and unusual patterns.

Incorporate threat intelligence feeds into daily analysis to identify patterns related to known threats.

Ensure authorized access by investigating improper access, revoking access, reporting violations, and monitoring information requests.

Investigate and research improvements on existing workflows to improve efficiency.

May perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. 

Education and Experience

Associate's degree in Engineering, InfoSec, or Computer Science.

Bachelor’s degree in Engineers, InfoSec or Computer Science.

Background in delivering projects in a timely fashion. 

1+ years of work experience in a SOC environment

CISSP Certification is a plus.

Practical experience with deployment and/or operation of commonly used information security solutions

Knowledge of current security threats, techniques, and landscape.

Practical experience in security incident response and digital forensics is an asset

Scripting in one of the common scripting languages (Python, Bash, PowerShellrole) is an asset

What we expect from you?

You have the ability to work in a fast-paced environment adapting to changing priorities

You are focused and detail oriented but know when to seek help from others

You have excellent written and verbal communication skills to articulate problems and solutions to both technical and non-technical audiences

You possess superior troubleshooting and analytical skills to determine the root cause of issues

You strive to identify areas of improvement and work proactively to prevent issues from occurring

You are a self-starter with an appreciation for tackling technical challenges of varying complexity

You are diligent when making decisions and can easily justify your actions.

Why Join us?

You hate micromanagement and freedom to work is important to you

Enjoy flexible and relaxed work environment

Work life Balance is important to you

Enjoy Motivating Working Conditions

A friendly, Supportive, Professional and achievement-oriented management team

Competitive remuneration

An opportunity to learn new things every day and work on latest technologies