Security Analyst (Level 1)

The Security Analyst Level 1 is responsible for monitoring, analyzing, and responding to security incidents and events to protect MSP customer assets. This entry-level position involves working closely with the security team to ensure compliance with security policies and procedures, assist in risk assessments, and contribute to the implementation of security measures.

Responsibilities:

• Monitoring and Analysis:
• Monitor security alerts and notifications from various security tools (SIEM, IDS/IPS, firewalls, etc.), maintaining constant vigilance. Support a 24x7 roster.
• Analyze security incidents to identify potential threats and vulnerabilities.
• Assist in investigating security breaches and recommend corrective actions.


• Incident Response:
• Participate in incident response activities, including containment and recovery efforts.
• Document incidents and response actions for future reference and reporting.


• Risk Assessment and Management:
• Assist in conducting risk assessments to identify security risks and vulnerabilities.
• Support the evaluation of security controls and recommend improvements.
• Aid in the development and implementation of security policies and procedures.


• Documentation and Reporting:
• Maintain accurate documentation of security incidents, investigations, and policies.
• Generate reports for management on security incidents and compliance metrics.


• Education and Awareness:
• Assist in promoting security awareness throughout the organization.
• Participate in training sessions to enhance personal and team knowledge of security best practices.

To be successful in this role, you will have:

• Education:
• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field is preferred.
• Relevant certifications (e.g., CompTIA Security+, CEH) are a plus.


• Experience:
• Previous experience supporting client environments as a Level 1 analyst with exceptional customer service skills.
• Demonstrated experience in incident investigation, threat detection, and triage.
• Proficiency in cybersecurity operations and SOC analytics.
• Basic understanding of information security concepts and best practices.
• Familiarity with security tools and technologies (e.g., firewalls, antivirus software, SIEM).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively both as part of a team and independently