Associate, Service Reporting, Cyber Managed Services

About Us 

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.  

Kroll’s Cyber Risk team works on over 2,000 cases a year, including some of the most complex and highest profile matters in the world. With experts based around the world, supported by ground-breaking technology, we help protect our client’s data, people, operations and reputation with innovative assessments, investigations and intelligence. We are the only company in the world with the expertise and resources to deliver global, end-to-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience.  

Clients count on us for quick and expert support in the event of and in preparation against a cyber incident; from incident response to risk assessments, and complex forensics to breach notification and ID theft remediation we help clients – of all sizes – respond with confidence. 

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll. 

The Kroll Cyber Risk Service Operations team are looking for an individual to join our team to support us within the reporting function. We are looking for someone motivated with a keen eye for detail to support our report quality assurance processes and data entry tasks. This role will involve participation in cross-team collaborative initiatives and will need to ensure they’re able effectively manage their workload to meet deadlines and internal KPIs. This role is a good opportunity for someone looking to develop into a reporting or data analyst role, and there are opportunities to gain more experience with reporting development, from collating stakeholder requirements through to development and delivery of internal reports & dashboards.  

Day to Day Responsibilities 

• Collation and entry of customer data 
• Creation of internal articles related to customer information 
• Scheduling, setting agendas & note-taking of internal meetings 
• Day-to-day administrative tasks within Service Operations area 
• Reporting quality assurance & delivery 
• Scoping of internal reporting requirements & reporting development 

Essential Traits  

• +1 years of experience within an administrative, data entry or reporting role 
• Excellent written & verbal communication skills 
• Experience working with Microsoft applications e.g. Word, PowerPoint & Excel 
• The ability to multi-task and work to KPIs within a fast-paced environment 
• Excellent attention to detail 
• Experience in scheduling & taking minutes in meetings with a variety of stakeholders to ensure clear outcomes/actions are understood 
• Willingness to work flexibly and support other Service Operations areas as needs arise 

Desirable 

• Experience using Jira Service Management or Confluence 
• Experience using Microsoft Power BI

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