Director, Identity and Access Management

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Business/Job Title: Director Identity & Access Management

Position Summary

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. It means we prioritize a diverse F5 community where each can thrive.

Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.

But our success is not driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day, and it is producing outstanding results—not only for our customers, but also for our employees. We understand that your life is about more than just work, so we are committed to a culture that supports your whole life.

Role Summary

We are seeking a Director of Identity and Access Management in our Technology Services (TS) organization. This is a key leadership role responsible for developing and managing the identity and access management (IAM) engineering and operations and leading a team of IAM professionals. Key responsibilities include overseeing the design, implementation, and maintenance of IAM systems, including single sign-on (SSO), Privileged Endpoint Management (PEM), and Privileged Access Management (PAM), ensuring high availability and security of these systems, and identifying and mitigating risks related to identity and access management. The role also requires staying updated on the latest IAM trends and technologies, continuously improving IAM processes, and ensuring compliance with regulations.  You will partner with key stakeholders throughout the organization to drive business growth and cultivate a culture of collaboration, continuous learning, and ongoing improvement.

What you’ll do

• Develop, implement and maintain our IAM strategy, policies and standards for user and non-human identities and access privileges based on the evolving threat landscape.
• Lead a team of IAM engineers responsible for Single Sign On, Access Operations, Identity Lifecycle Management, Privileged Endpoint Management, Access Governance and Privileged Access Management.
• Maintain strong operational security monitoring health through active monitoring of service Key Performance Indicators (KPIs).
• Partner with peers across the Cybersecurity and Technology Services organizations to ensure alignment of cybersecurity objectives with business goals.
• Consult with architecture to ensure right tooling and processes are used to deliver IAM solutions
• Partner with business stakeholders to streamline and automate IAM processes to enhance efficiency and user experience.
• Ensure compliance with SOX audit requirements through regular assessments and audits of identity and access management (IAM) systems and processes, maintaining rigorous documentation and controls.
• Handle external vendor relationships to ensure that service levels are being met
• Stay informed about emerging IAM technologies, trends, and best practices to continually improve the organization's IAM capabilities.
• Align with solution owners, managers, engineering directors and leadership to ensure workstream talent needs are addressed and proactively planned for.
• Provide staffing inputs for feature breakdown, conceptual architecture, and business case planning during intake.
• Co-ordinate large cross team release plans.
• Be a trusted advisor and mentor to employees, offering guidance on career planning, goal setting, and skill enhancement.
• Conduct regular talent management practices, leaning into the continuous development of employees’ skills, interests, and aspirations to identify opportunities for advancement.
• Create a positive and supportive learning-oriented environment that encourages employees to develop new skills, acquire knowledge, and explore career pathways.
• Promote knowledge sharing and cross-functional collaboration among team members to enhance their professional development.
• Collaborate with senior leadership and HR to establish a roadmap for career growth initiatives, including training programs, mentorship opportunities, and performance feedback mechanisms.    
• Foster an innovation culture by encouraging and supporting new ideas, providing opportunities for experimentation and learning, and recognizing and rewarding creativity and innovation.
• Leverage your partnership with our Talent Acquisition capability to attract and hire qualified and talented employees.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job.  However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What you’ll bring 

• Proven expertise in IAM technologies and protocols, including Single Sign-On (SSO), Privileged Endpoint Management (PEM), and Privileged Access Management (PAM) and Role-Based Access Control (RBAC) using technologies like Okta, Azure AD, SailPoint or similar platforms.
• Strong understanding of IT security principles and best practices.
• Demonstrated ability to develop and execute IAM strategies aligned with organizational goals and regulatory requirements.
• Experience in conducting and managing SOX audit compliance related to IAM systems.
• Excellent leadership and team management skills, with experience in recruiting, mentoring, and developing IAM professionals.
• Up-to-date knowledge of the latest trends and advancements in IAM technologies and methodologies.
• Excellent coach/mentor skills
• Comfortable leading and participating in cross enterprise initiatives.
• Demonstrated experience building and leading technical teams. 
• Exceptional social, planning, documentation, and organization skills.
• Excellent communication (fluency in English language) and interpersonal skills, with the ability to build strong relationships with solution owners, engineering directors and other key stakeholders. 
• Knowledge & experience across the whole spectrum of IT-related functions.
• Use of ITSM standards and standard methodology for implementation in an IT environment.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Have a strong understanding of software development life cycle and agile principles.
• Willingness to handle global teams and cross geography reporting teams.

Qualifications

• Bachelor's degree in Computer Science, Mathematics, or Engineering, or equivalent software engineering work experience.
• Minimum of 10 years of experience in identity and access management (IAM), with at least 5 years in a leadership role.
• 5+ years of experience in managing large geographically distributed teams.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Identity and Access Manager (CIAM), or similar are highly desirable.
• No restrictions on the ability to travel to domestic & international locations.

#LI-JB1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.