Security Monitoring Analyst

Summary

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Location Northampton Job Family Corporate Functions Job Type Full Time Posted Date 18-Dec-2024 Ref # 64227

The Security Monitoring Analyst serves as the first line of defence against security threats, ensuring timely detection and initial triage of potential incidents. Working under the guidance of the Security Monitoring Investigation Manager, this role is responsible for monitoring security alerts, classifying incidents, and escalating as necessary. 

Key responsibilities & accountabilities

• Monitor security alerts generated by Security Information and Event Management (SIEM) systems, intrusion detection systems (IDS), and other security tools.
• Conduct initial analysis of logs, network traffic, and other relevant data.
• Acknowledge and classify incoming security alerts based on severity and potential impact.
• Create and manage incident tickets, ensuring they are properly documented and categorised.
• Advance complex or high-severity incidents to Security Monitoring Investigation Managers for further investigation.
• Close or dismiss false positive alerts after appropriate verification.
• Maintain thorough documentation of all incidents, alerts, actions taken, and findings.
• Contribute to the knowledge base, ensuring that recurring issues or patterns are documented for future reference.
• Coordinate with fellow Security Monitoring Analysts to ensure 24/7 coverage and seamless shift transitions.
• Regularly communicate with the Security Monitoring Investigation Managers regarding potential threats, advancing incidents, and team performance.
• Participate in team meetings and training sessions to stay updated on the latest security threats and response techniques.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. 

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. 

Together, we are Virgin Media O2, and we can't wait to see what you can do. 

Accessible, inclusive and equitable for all 

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. 

The must haves

In order to be considered, you must have the following experience;

• Entry-level experience in a SOC or IT security role is a plus.
• Familiarity with SIEM platforms and basic security concepts.
• A foundational understanding of cyber threats, vulnerabilities, and incidents.
• Ability to work efficiently under pressure and handle multiple tasks simultaneously.
• Strong communication and teamwork skills.
• We prefer candidates with a Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field. However, we are open to considering applicants with equivalent experience.

The other stuff we are looking for

We'd also love you to bring;

• Willingness to pursue relevant certifications such as Blue Team Labs, GIAC or equivalent is a plus.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two interview stages- one on Teams' and 2nd stage will be face to face in Northampton.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. 

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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