Governance, Risk, and Compliance (GRC) Analyst (1042) - Department of Technology

Company Description

Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 300 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Competitive pay, as well as pension and robust retirement options. 
• Generous paid time off, family leave, and more!
• Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles
• Diverse work environment in a diverse city
• Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!

PEOPLE-CENTERED SOLUTIONS — have a powerful, meaningful effect on the community each day with people at the heart of every solution!

CLOSING THE DIGITAL DIVIDE — bring the benefits of the internet to low-income and marginalized residents!

SHINE A LIGHT ON WHAT MATTERS — join an award-winning production team at SFGovTV to help residents watch legislators or learn more about what makes this City great!

DRIVE INNOVATION — deliver new, cutting-edge technology to residents and city partners to help San Francisco serve its residents!

Job Description

The City and County of San Francisco (City) is excited to be hiring a Governance, Risk, and Compliance (GRC) security analyst. The analyst will support a critical function of the Office of Cybersecurity that will be directly responsible for reducing risks posed to the City. The analyst will be tasked with the important role of identifying, assessing, controlling, and monitoring risks through the Citywide enterprise. They will gain firsthand experience supporting and maturing a GRC program. 

Major functions in this role include (and are not limited to):
 
-Perform cyber risk assessments against City cybersecurity requirements.
-Conduct Vendor Risk Assessments to assess security posture of vendors.
-Support the cyber awareness training and education program, including phishing simulations.
-Track and monitor risk mitigation plans.
-Develop routine reports in accordance with GRC metrics
-Coordinate with technology and business groups to assess, implement, and monitor IT-related security risks/hazards
-Conduct technical research to aid in threat assessment or risk mitigation activities
-Perform assessments of adherence to standards
-Perform review of policies and supporting procedures/processes.
-Stay on top of changes in the industry as it relates to security.

Appointment Type:

This Permanent Exempt (PEX), Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.

Work Location

If hired, incumbent must be a resident of or relocate to the State of California within 4 weeks as a condition of employment.

This position supports remote work. The incumbent may be permitted to work a hybrid schedule with their supervisor’s approval, after which they must work at least two days in the office every two weeks.

Qualifications

Minimum Qualifications

An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Experience:

One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.

License and Certification:

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/r forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Desirable Qualifications 

-1-2 years working in a cyber GRC type role.
-Risk Analytics experience within IT
-Familiar with cybersecurity frameworks (NIST CSF/RMF, NIST 800-53, FedRAMP, etc).
-Familiar with security standards (i.e. HIPAA, PCI-DSS, etc).
-Familiar with vendor risk management assessments (i.e. SOC2, CAIQ, etc).
-Comfortable having a technical discussion.
-Proficient in Excel or similar.
-Ability to define and communicate risk in business-relevant language
-Excellent verbal and written communication skills
-Ability to communicate IT risk concepts to non-technical people                                                                              -Comfortable with quantitative risk management, Factor Analysis of Information Risk (FAIR).
-Familiar with GRC platforms (i.e. SNOW, LogicGate, OneTrust, etc).
-Possess security certifications (i.e. Security+, CISA, CISM, CRISC, etc).
-Preferred skills in SharePoint and reporting services
-Familiar with Privacy concepts.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

Compensation: $65.365 - $82.2125 (hourly)/$135,954 - $171,002 (annually) 

How to Apply:

• Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before Friday, January 17th, 2025.
  • Your application MUST include a resume.  To upload, please attach using the "additional attachments" function.

You may contact Lawlun Leung via email at lawlun.leung@sfgov.org with questions regarding this opportunity.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.