Supervisor, Security Operations

Job Description:

The Supervisor, Security Operations is responsible for leading and managing a team of Security Operations Analysts. This role requires strong leadership, technical expertise, and a deep understanding of security operations best practices. The Supervisor will oversee day-to-day functioning of the Security Operations team, including incident response, threat hunting, security monitoring, and vulnerability management.

Key Responsibilities and Essential Job Functions:

Team Leadership & Management:

• Lead, mentor, and develop a high-performing team of Security Operations Analysts.
• Conduct performance reviews, provide constructive feedback, and identify opportunities for professional growth within the team.
• Recruit, interview, and onboard new team members.
• Set and measure clear goals, objectives, and performance expectations for the team.
• Motivate and inspire the team to achieve operational excellence.
• Foster a positive, collaborative, cross-functional team environment.

Security Operations Oversight:

• Oversee day-to-day operations of the Security Operations Center (SOC), ensuring efficient and effective monitoring and response to security events.
• Develop and implement SOPs, playbooks, and runbooks for security incident response and other security operations activities with a focus on automation.
• Monitor and analyze security alerts, investigate security incidents, and coordinate response activities.
• Lead incident response investigations, including containment, eradication, and recovery efforts.
• Conduct root cause analysis of security incidents and implement corrective actions to prevent future occurrences.
• Evaluate performance of security operations vendors.

Threat Hunting & Intelligence:

• Lead threat hunting activities to proactively identify and mitigate emerging threats.
• Stay informed about the latest security threats and vulnerabilities through threat intelligence feeds, industry publications, and other sources.
• Analyze security intelligence and incorporate relevant threat information into security operations processes.

Vulnerability Management:

• Oversee vulnerability management operations with key internal stakeholders, including vulnerability scanning, assessment, and remediation.
• Lead the development and implementation of vulnerability management operational policies and procedures.

Security Tooling & Technology:

• Collaborate in evaluation and selection of security tools and technologies to enhance the effectiveness of the Security Operations Center.
• Maintain operational oversight of security operations tools and technologies, including SIEM, XDR, SOAR, and endpoint detection and response systems.

Compliance & Reporting:

• Ensure compliance with relevant security regulations and industry standards (e.g., PCI-DSS, ISO 27001, NIST Cybersecurity Framework).
• Generate reports on security operations activities, including incident response metrics, threat intelligence, and vulnerability management findings.
• Participate in security audits and assessments.
• Participate in security on-call rotation.
• Perform other duties as required and assigned. 

Required Qualifications:    

• Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a closely related field, or equivalent experience.
• 4+ years of experience in information security, with at least 3 years of experience in security operations.
• 1+ years of experience managing and leading a team of security analysts.
• Strong understanding of security operations principles, methodologies, and best practices.
• Experience with scripting languages (e.g., Python, PowerShell, YARA-L).
• Experience with security information and event management (SIEM) systems and other security operations tools.
• Strong understanding of network security, incident response, threat hunting, and vulnerability management.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• 6+ years of security operations, incident response, or equivalent experience
• Master’s degree in Computer Science, Information Security, or a related field.
• Relevant security certifications (e.g., CISSP, CISM, CISA, GCIH, GCIA).
• Experience with cloud security and cloud-based security operations.

Physical Requirements:     

• Requires extended computer and keyboard usage
• Require extended periods of sitting or standing
• Requires limited usage of phone

Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!

Benefits of working at Flexential: 

• Medical, Telehealth, Dental and Vision 
• 401(k) 
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) 
• Life and AD&D 
• Short Term and Long-Term disability 
• Flex Time Off (PTO) 
• Leave of Absence 
• Employee Assistance Program 
• Wellness Program 
• Rewards and Recognition Program 

Benefits are subject to change at the Company’s discretion. 

Base Pay Range: Annualized salary range offered for this position is estimated to be $91,000 - $114,000. However, the actual pay range depends on each candidate’s experience, location, and qualifications. 

Variable Pay: Discretionary annual bonus, based on personal and company performance.

EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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