Head of Compliance - Thailand

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:
PayPal Thailand is seeking a Senior Manager, Head of Compliance Thailand. Reporting to the Director, Line of Business Compliance, the Head of Compliance Thailand is responsible for second line oversight for Regulatory Compliance, AML/CFT and associated compliance topics across PayPal Thailand. This position is charged with the implementation of the compliance policies & standards that meets both the PayPal global risk management framework and all local regulatory requirements required in Thailand.

The right candidate is a self-motivated individual that can effectively work and communicate collaboratively / cross-functionally across PayPal. In addition, the right candidate must have a hands-on approach, strong management skills and attention to detail and organization. Professionals with legal background are preferred.

Meet our Team:
Our organization prioritizes developing diverse talent and fostering an inclusive environment where you will be encouraged to align your values with the PayPal Leadership Principles and apply them in your daily role.

Our team is committed to PayPal’s Leadership Values and exemplifies:
• Innovation work customer back: create simple and valuable customer experiences.
• Inclusion Put people first: build the next generation, unlocking their superpowers.
• Wellness: Work as One PayPal.
• Collaboration: Win together

Job Description:

Your way to impact:

Ability to influence up, down and across different levels of employees and stakeholders – with significant visibility to Senior and Executive Leaders in region and globally. Serve as an advisor to Local CEO and PayPal Thailand Board of Directors Opportunity to see broadly across the organization and integrate with other Partner Functions like Finance, Treasury, CISO, Data Privacy, HR, etc

In your day-to-day you will:

• Oversee and support the management and development of the overall Compliance and AML/CFT Program, including with respect to: Second line of defense – risk assessments, gap analysis, control mapping, management of local compliance and risk policies, internal compliance training and education and administration of governance structure

• Manage regulatory relationships with Bank of Thailand and relevant government bodies. As the local regulatory lead, direct and coordinate regulatory examinations / inspection preparation reviews and ensure inspection preparedness for PayPal Thailand.

• Proactively manage all regulatory change in accordance with enterprise policy. Coordinate review processes with Legal, Global Financial Crimes, Regulatory and Government Relations to ensure awareness of all regulatory changes relevant to Thailand (e.g. AML/CTF, payment regulations, consumer protection, technology, information security, privacy, data protection

• Work with the functional Internal Controls Partners (ICPs) to understand global risks impacting Thailand as well as risk themes which may impact the business.

• Manage regulatory reporting/inquiries vis-à-vis to Bank of Thailand and relevant government bodies and manage appropriate regulatory response to incidents and breaches.

• Oversee the AML/CFT risks, working alongside and supervising the MLRO to continue to enhance Thailand’s AML policy and procedures, including with respect to KYC, suspicious transaction reporting, and enhanced due diligence requirements for high-risk transactions.

• Perform necessary Product Compliance Reviews for new products/services and assess for compliance with applicable Thailand regulatory requirements. Oversee and report on 2nd line testing and controls.

• Advise on the inherent risks and/or compliance issues pertaining to proposed business strategy and plans, including whether those risks are consistent with the agreed with risk appetite as set by PPTH Board.

• Proactively work with 3rd line of defense (Internal Audit) to understand key issues and maintain oversight on resolution plans across businesses.

What do you need to being to the role:

• At least 12+ years of experience in a large organization including demonstrated leadership in compliance business advisory, establishing compliance frameworks, policies and processes for global financial institutions, including more recently, in payments and e-commerce industry.

• Strong relationship skills with Thailand regulatory bodies such as Bank of Thailand, Thailand AML Office, Data Privacy and law enforcement agency.

• Sound knowledge of risk and compliance practices/framework and Indian regulatory obligations with respect to relevant areas of law (AML/CTF, Privacy, Consumer Protection, payments legislative requirements, etc.).

• Fluent in spoken and written English. Excellent verbal and written communication, presentation and facilitation skills

• Demonstrated ability to think strategically and innovatively and proven track record for delivering results. Leadership and judgment to analyze, evaluate, develop and effectuate solutions to complex problems.

• Team player with creativity, resourcefulness, a passion for problem solving, comfort with ambiguity and interpersonal acumen.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.