Professional Services Senior Consultant

Location: Dubai, United Arab Emirates

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.

Job Profile:

• The Professional Services Senior Consultant will demonstrate an ability to be a trusted advisor to CPL clients.
• This highly organized and self-motivated person will be able to coax requirements from a diverse customer base and use that information in an overall project strategy. From a technical perspective, you will review unique business and technical project parameters and define a successful solution for the implementation and integration of Imperva technologies. 
• You will be people-oriented by nature and enjoy working in a collaborative environment with your team. You should be driven toward constant improvement of the practice, the product and the organization.
• Beyond your great attention to your clients, you will: Ensure that CPL products are deployed and operating to meet customers’ expectations.
• Provide customers with progress reports and other project documentation
• Troubleshoot technical issues with the help of the Support Team.
• This is a hands-on and technical role with extensive customer facing and consulting responsibilities.
• The individual will work with cross functional teams focusing mainly on IT security, encryption, key management and AppSec to design, install, and configure our key management solutions. 
• Ideal candidate must be self-motivated and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and new products.  Service oriented. Business driven. Candidate must be organized and analytical, adept at working in a team environment and able to handle multiple priorities.

Job Responsibilities:

Pre-sales phase:

• Support the engagement specialists to accurately gather customers technical and business requirements and determining and positioning the most appropriate services engagements. Review and approve complex SOWs and efforts estimation.

Delivery Phase:

• Execute and support the delivery of projects within his scope, following the industry best practices & standards as well as the company internal policies.
• Ability to scope, design, document and implement integration requirements.
• Self-starter and independent, but also able to work within a team environment, helping out when needed on various deployments.
• An aptitude for mastering new software applications.
• Ability to understand and communicate concepts quickly, succinctly and accurately, both in writing and verbally.
• Highly motivated, driven and passionate about technology, training and customer success.
• Able to plan for and deliver a project on a specific deadline.

Job Requirements:

Education:   

• B.A./B.S. degree required (preferably Computer Science, Information Services or a related field).

Skills & experience:

• 7+ years of relevant experience in professional services with a customer facing role within the IT digital security industry
• Strong technical skills and solid experience working with Internet Security, Networking Technologies, and Relational Databases
• Practical experience in managing technical solutions and services engagements
• Proven experience of systems integration and/or implementation
• Proven solutions consulting experience in large enterprises
• Solid background in cryptography and experience in networking and network security protocols
• Solid knowledge of information security principles and practices
• Experience with Linux/Unix system administration.
  • Comfortable with shell scripting, Linux file systems.
  • Experience with SE Linux a plus.
• Experience with virtualization – VMWare, Xen, KVM and/or Docker
• Cloud certification (AWS, Azure) and AppSec certification a plus
• ·Understanding the function of TCP/IP, HTTP, Load balancers, proxies and firewalls. Expertise is not required, but an overall understanding of how they work is necessary.
• Ability to read and understand Java and .net is a plus.
• Previous experience with SAST/DAST tools is a plus.
• Successful candidates will have at least two of the following:
  •  Knowledge of web application security technologies (WAF, Bots, RASP, DNS, etc...)
  •  Basic understanding of AppSec principles - candidate should be able to discuss OWASP Top 10 at a minimum
• Knowledge of DBMS such as MS-SQL, Oracle, MySQL, DB2, Big Data or NOSQL platforms
• Knowledge of operating systems such as Linux, Windows, and VMware ESX
• Knowledge of web servers such as WebSphere, WebLogic, IIS, and Nginx
• Strong presentation skills with ability to deliver security consulting workshops
• Solid knowledge in File Encryption
• Solid knowledge in Network and storage encryption.
• Excellent interpersonal skills.
• Conflict management skills
• Ability to conduct training and knowledge transfer sessions for customers.
• Proven track records in high quality and on time delivery
• Can conform to shifting priorities, demands and timelines – and reacts to project adjustments and alterations promptly and efficiently.

Preferred Qualifications:

• 3+ years of experience leading technical team members (in direct or indirect supervisory mode) in the IT consultancy and delivery space.
• Relevant security or professional certifications: CISM, CISA, CISSP, ITIL, PMP
• Knowledge of applications such as WebSphere, Apache Tomcat, JBoss
• Strong Programming background and experience (Java, C++, .NET, SQL, XML) for digital security use cases.
• Strong ability to document requirements and to write technical response papers.
• Experience with Splunk, FireEye, Hortonworks, SAP/Hanna and/or Teradata.
• Experience in database administration (mainly Oracle, MySQL, MongoDB, MS SQL, DB2, and/or Informix).
• Experience with cloud environments (AWS, Azure, and Google Cloud). Certification is a plus.
• Strong knowledge of Hardware Secure Modules (HSM)
• Strong knowledge of Imperva DataSec & AppSec products
• Experience with Windows server administration:  Active Directory, power shell, NTFS administration and group policy administration.
• Strong presentation skills
• Negotiation and advanced stakeholders' management skills.

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At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!