Senior Security Operations Engineer - MXT

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Job Details:

The Tyson Cybersecurity Team seeks Experienced Senior IT Security Operations Engineer I to participate in the Identity and Access Management (IAM) team. The IAM team’s mission is to provide the right information to the right people at the right times and places.

The IAM team is responsible for the overall care and maintenance of Tyson Foods directories, and for efforts like single sign on (SSO), multi-factor authentication (MFA), identity & access governance (IGA), privileged access management (PAM), identity lifecycle management, and security access certifications.

The Senior IT Security Operations engineer I will report directly to the IAM Development Manager. You will work closely with the Security Development and Operations teams, along with the IAM Product Manager and the Identity Governance and Administration (IGA) Product Manager.

The Senior IT Security Operations Developer I is responsible for providing advanced technical support, maintenance, and development for business applications. This role involves troubleshooting complex issues, implementing enhancements, leading projects, and mentoring junior team members. The ideal candidate will have extensive experience in application support and software development, strong analytical skills, and a commitment to delivering excellent user support.

Key Responsibilities:

• Advanced Application Support: Provide high-level support for business applications, addressing complex user queries and resolving technical issues promptly.
• Troubleshooting and Problem Resolution: Diagnose and troubleshoot complex application problems, coordinating users and functional teams to identify root causes and implement effective solutions.
• Development and Enhancement: Develop and implement application enhancements, bug fixes, and new features based on user requirements and business needs.
• Performance Monitoring and Optimization: Monitor application performance and system health, ensuring applications run efficiently and identifying potential issues before they impact users.
• User Assistance and Training: Assist users with advanced application-related questions and provide training and documentation to help them effectively use the applications.
• Incident and Problem Management: Manage and prioritize incidents and service requests, ensuring timely resolution and communication with stakeholders. Lead problem management efforts to identify and resolve recurring issues.
• Collaboration and Coordination: Work closely with development teams, IT, and other stakeholders to implement application updates, patches, and enhancements. Collaborate with cross-functional teams to support IT operations and resolve issues.
• Documentation and Knowledge Management: Maintain comprehensive documentation of application configurations, support procedures, troubleshooting steps, and development changes.
• Change Management: Participate in and lead change management processes, ensuring that application changes are tested and deployed smoothly.
• Compliance and Security: Ensure that applications comply with security policies and regulatory requirements, implementing necessary controls and safeguards.
• Mentorship and Leadership: Mentor and guide junior application support developers, providing technical expertise and support to help them develop their skills.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance application support and efficiency. Lead initiatives to implement these improvements.

Education: Bachelor’s degree or equivalent experience in a related field is preferred.

Required Skills:

• Proficiency in React.js, HTML, CSS, and Bootstrap.
• Strong knowledge of SQL and PostgreSQL.
• Experience with Node.js, Express.js, and GraphQL.
• knowledge of ASP.NET and C#.NET Technologies
• Familiarity with ORMs/RDBMS.
• Proficient in TypeScript and JavaScript.
• Experience with jQuery and Web APIs.
• Understanding of CI/CD processes and tools, particularly GitLab.
• Experience with JIRA for project management.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.

Experience Level: 5+ Year Experience

Relocation Assistance Eligible:

No

Work Shift:

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

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