Aviation Security Analyst - SFO (9212) - (A00017)

Company Description

*Posting amended on 1/6/25 to revise exam components and exam weights.

THIS IS A CITYWIDE EXAM.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO.

For more information about SFO, visit www.flysfo.com. Follow us on X and Facebook.

Specific information regarding this recruitment process is listed below:

• Application Opening: Monday, January 6, 2025
• Application Deadline: Interested applicants are encouraged to apply as soon as possible, as this announcement may close at any time after 5:00pm Pacific Time on Friday, January 17, 2025.
• Compensation Range: $104,078 - $126,490
• Recruitment ID: CBT-9212-A00017

Job Description

Under general supervision, the Aviation Security Analyst performs routine and special-emphasis security checks of terminal and gate boarding areas, cargo facilities, airport tenant leasehold, and perimeter fencing. This position will be instrumental in ensuring compliance with Airport and Transportation Security Regulations. This position responds to and investigates security incidents and access control alarms, issues admonishments for safety and security violations, ensures compliance with and enforces proper procedures, and works within the Security Operations Center (SOC) performing Closed-Circuit Television (CCTV) and access control system monitoring and surveillance.

As a team member of SFO, you will embrace SFO’s core values and SFO’s Racial Equity Action Plan.

You are excited about this opportunity because you will:

• Inspect and evaluate Airport and tenant facilities, access controls, barriers, fences, and lighting for compliance with Airport and Transportation Security Regulations; suspend operations when unsecured conditions are discovered and reopen operations when inspection indicates unsecured conditions have been rectified.
• Ensure compliance with and enforce proper procedures for Airport's Access Control System to prevent unauthorized and/or unescorted access to the Sterile Secured and Air Operations Area (AOA); verify proper Airport identification media.
• Work within Security Operations Center (SOC) performing Closed-Circuit Television (CCTV) and access control system monitoring and surveillance ensuring compliance with Transportation Security Association (TSA) and Airport Regulations.
• Respond to and investigate security breaches and violations; conduct interviews; recommend corrective action, prepare, and file appropriate reports and conduct follow-up inspections; make assessments of modifications completed.
• Issue admonishments for safety and security violations; maintain and update admonishment database.
• Conduct routine and special-emphasis security checks of terminal and gate boarding areas, cargo facilities, airport tenant leasehold, and perimeter fencing; respond to and investigate security calls and access control alarms.
• Oversee security operations for construction projects, special events, and other special security operations to ensure compliance with the Airport Security Program (ASP); provide proper security materials and conduct briefings to appropriate entities.
• Monitor the procedures and operations of air carriers and tenants with security responsibilities over Exclusive Areas as established by agreement with the Airport.
• Provide Airport staff and aviation and non-aviation tenants with regulatory information and guidance.
• Respond to and assist in all security emergencies and crises such as Explosive Device threats, air piracy, and terrorism.
• Prepare informational and operational reports.
• Provide special administrative or management assistance to Airport Security Coordinator in support of the Airport Security Program (ASP); may be assigned temporarily to the duties of an Operations Supervisor, as necessary; evaluate and recommend new security systems and technology.
• Develop training programs, standard operating procedures, and other related programs as directed by the supervisor; may be required to speak in front of groups and/or provide operations-related training to airline tenants, service companies, or other aeronautical or non-aeronautical users.
• Perform other functions outlined in the 9212 job classification.

Qualifications

Minimum Qualifications:

Education: High school diploma or equivalent (GED or High School Proficiency Examination).

Experience: Two (2) years of safety and/or security operations experience at an airport, airbase, airline, military base, or an emergency communications dispatch center, of which six (6) months must include recent aviation security experience.

Note: Six months of recent aviation security experience (within the last three [3] years) must have included the experience analyzing aviation security-related data and developing recommendations in Aviation Security, including the composition of related letters, memoranda, and reports.

License and Certification: Possession of or ability to obtain a valid California Class C driver license prior to employment.

Substitution:

Possession of an Associate's degree from an accredited college or university with a major in Aviation Management or a related field may substitute for one (1) year of the required safety and/or security operations experience only.

Possession of a Bachelor's degree from an accredited college or university with a major in Aviation Management or a related field may substitute for the two (2) years of required safety and/or security operations experience only.

Completion of a six (6) month program equivalent to the City and County of San Francisco’s Airfield or Aviation Security Training Program may substitute for the required six (6) months of recent aviation security experience.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

• Working Knowledge of CRF Part 1542
• Working Knowledge of CCTV, video analytics, security systems, and surveillance skills
• Ability to work for extended periods of time with CCTV and computer systems
• Excellent customer service skills
• Excellent interpersonal skills with ability to remain calm in high stress environment

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at Candidate knowledge center.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Written Exam (Weight 100%)

Candidates who meet the minimum qualifications will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills, and abilities in job-related areas. The multiple-choice examination component may include, but not be limited to:

• Knowledge of Federal Aviation Administration (FAA) Rules and Regulations and Transportation Security Regulations (TSR).
• Knowledge of Airfield and Airport Safety & Security principles, methods, practices, and equipment.
• Ability to read and comprehend Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations, and State and Local codes.
• Ability to write operational and investigative reports.
• Ability to read maps, diagrams, and airfield plans.
• Ability to communicate effectively and establish good working relationships.
• Ability to solve problems quickly and prioritize varied demands.

The examination is administered via computer or in paper format. Qualified candidates will be notified of the particular format to be used in their test appointment notification.

This is a standardized examination, and therefore, test questions and test answers are not available for public inspection or review.

You will receive one score with respect to the multiple-choice exam component. Any scores attained on these components will be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take any test components for which you have already attained a score. If the selection process for the future announcement is held within one year of the date of this examination and it includes this component, your score for the corresponding test component will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test component. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the test component is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

NOTE: A passing score must be achieved on all exam components in order to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Additional Information

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.  The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at Careers at City and County of San Francisco .] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at Civil Service Commission | San Francisco .

Additional Information Regarding Employment with the City and County of San Francisco: 

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams 
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit Careers at City and County of San Francisco and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at susan.vang-chan@flysfo.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.