Head of Security

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

About CDW

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.

CDW prides itself on “making amazing happen”. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.

Job Summary

Responsible for leading CDW’s Security Solution Sales team which sits within the Integrated Technology Solutions (ITS) organisation. This strategic leadership role will (predominantly) have leaders and managers as direct reports and will be responsible (alongside the Head of Solution Sales) for setting and managing the standards, directional plans and continuously driving improvement into the team for future business, team and personal growth.

The Security team is made up of Solution Sales Specialists and Solution Architects, Vendor aligned BDM’s and supporting roles with a primary goal of delivering exceptional business outcomes for our customers through the sale and delivery of market leading products and value-added solutions and services.

The primary objectives of this role are:

• To deliver exceptional internal and external customer experiences and outcomes within the Security portfolio and wider Solution Sales organisation whilst also driving a profitable outcome for CDW

• To clearly define (alongside the office of the CTO) the Security Strategy and go to market, which technology areas we focus on and how we continue to manage and grow a positive P&L within this team

• To work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate through process and platform, always demonstrating balanced flexibility and a passion to engage

• Provide success against revenue and GP targets relating to Security such as Network Security, Cloud Security etc.

• To create and evolve learning and development programmes (in collaboration with other business units) ensuring co-workers are continuing to develop individually and in line with business objectives

Key responsibilities

• Build the UK’s best Security Solution Sales business by leading and developing this growth pillar (consisting of on-prem, private and hyperscale platforms, networking, data protection and lifecycle management and surrounding technologies that provide the foundations for businesses to deliver their services)

• Proactively drive exceptional and consistent customer and seller experiences innovating our delivery model, drive increased opportunity win rates and customer up/cross sell through progressive and credible Solution Sales expertise – Always seeking to ‘raise the bar’

• Create and execute on a business plan which is aligned to CDW’s business strategy and delivers profitable outcomes.

• Continue to evolve the business unit to ensure relevance and forward thinking – never standing still.

• Proactively engage with sales leadership, sellers, and the wider business to assess and support opportunities in various stages of flight (pre-sales through delivery) considering resource requirements and constraints.

• Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Security team.

• Host, attend and participate in internal, customer or partner events to showcase CDW’s capability.

• Drive deliberate and exceptional collaboration across all Solution Sales business units delivering broad business outcomes for our customers

Management Responsibilities

• Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct and in-direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standards.

• Lead and develop teams and individuals within their responsibility, motivating, mentoring, coaching and nurturing talent with a positive attitude – Ensuring teams are highly motivated, quality-minded, and commercially focused.

• Assist in the development of training and certification plans for the Integrated Technology business in collaboration with the Learning & Development department aligned with business growth plans

• Contribute to the ongoing development of the Integrated Technology business culture, promoting diversity, team building, and learning opportunities – promoting a progressive environment that is fun to work in

• Attract new and retain existing coworkers that have technical or professional expertise that maintains and promotes capabilities needed by the UK business.

• Conduct monthly 121 meetings with the team, monitoring performance, supporting development, and completing the coworker life cycle process in line with Co-worker Services Guidance

• Accountable for accurate departmental financial forecasting, cost center management, opportunity cost model standards, staffing, recruitment, and coworker performance management

• Build and maintain strong relationships with other departmental leads (including US and Canadian peers) to maintain an awareness of developments within the wider business and support opportunities for standardisation across geographies where applicable.

• Act as a senior escalation point for business-critical events related to the business unit you lead, taking ownership of issues and driving remediation activity as necessary.

Qualifications, Skills & Experience

• Proven successful experience in the Information Technology market with demonstrable experience working in a leadership position as well as a track record of developing teams and individuals

• Proven C-level interaction, engagement and relationship management

• Demonstrable track record of driving revenue and profit growth, managing cost, and attracting, retaining, and developing talent

• Strong understanding and experience of the procurement lifecycle including negotiation, contracting, and the management of third parties

• Experience in building internal departmental brand and engaging with multiple internal business units

• Professional certifications (desirable) such as Sales, Business Administration or Leadership & Management qualifications

Essential Attributes

• Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships.

• Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritize and pivot based on changing business needs

• Outstanding communications skills, with the ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences

• High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market

• Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance

• Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development – always seeking to personally develop as an individual

More about CDW and your career with us:

At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self — and your best ideas — to CDW. Because diverse perspectives bring forth better problem solving — and better solutions for our customers in a rapidly evolving technology landscape.

CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010.

We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results.

Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it?

What we offer:

Life Assurance

Competitive Contributory Pension

Private Medical Insurance

Enhanced Maternity Pay

25 days holiday + bank holidays

Option to buy additional holiday

Dental Insurance

Season Ticket Loan + additional perks

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.