Cybersecurity Incident Responder

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Cybersecurity Incident Responder

Job Location: Leeds/UK Wide (with occasional visits to Leeds office)
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Cybersecurity Incident Responder to join our growing Cyber and Technology team.

This vacancy would be perfect for an experienced IT infrastructure engineer looking to make the move into the exciting field of Cyber Security. Your development will include on-the-job and external training.

From day one, you’ll be supported, encouraged, and listened to. You’ll have the opportunity to take ownership of investigations to determine the root cause of complex cyber-related incidents, assist in the remediation of client networks impacted by cyber incidents, and provide invaluable post-incident support and recommendations to organisations of all sizes.

This role is primarily home-based with occasional travel to the Leeds office, so proximity to Leeds is preferred. Additionally, visits may be required in support of an investigation, so travel to customers' offices may be required depending on the type of incident.

As a Cybersecurity Incident Responder, you will be able to:

• Investigate and contain cyber incidents (such as data breaches, business email compromises, and ransomware activity).
• Identify the importance of data/information and quickly determine which data should be recovered, backed up, and preserved.
• Provide security recommendations to incident response managers based on audit findings, to enhance and improve operational delivery and security, and lead the remedial action/risk reduction plans that result from security audits, cyber exposures, and security assessments.
• Provide post-incident infrastructure and security-focused technical support/recommendations following a cyber incident.
• Detect, collect, and analyse the evidence of cybercrime from computers, networks, and other associated information and IT equipment.
• Produce written investigation and audit reports intended for non-technical users.
• Liaise with internal staff or external partners, including policyholders' IT security professionals, together with software and hardware vendors.
• Maintain a high level of professional conduct, including but not limited to cooperative engagement, the exercising of initiative, improvements to the service, and professional styles of communication when necessary.
• Review networks to identify security vulnerabilities and risks.
• Stay updated on cybersecurity trends and best practices.

You will have/will be:

• A good understanding of cybersecurity principles, such as Cyber Essentials, ISO 27001, and NIST.
• Understanding of TCP/IP, DNS, DHCP, and other protocols is fundamental.
• Knowledge of firewalls, VPNs, and other security measures to protect the network.
• Skills in designing and implementing network architectures based on organisational needs.
• Strong problem-solving and analytical skills.
• Excellent attention to detail and teamwork.
• Strong communication and interpersonal abilities.
• Relevant certifications like Cisco's CCNA, CompTIA, or CISSP would be beneficial.
• Demonstrable experience of working flexibly, whilst under pressure, to deliver agreed milestones, and experience of producing excellent communications both verbal and written.
• Full UK Driving Licence.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications

• Fully funded company vehicle or cash in lieu allowance

• A Self Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)

• Life assurance

• Employee assistance programme for employee wellbeing  

• Group Income Protection  

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications

• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.