Director Cyber Governance, Risk and Controls (GRC)

Job Description:

The Director Governance Risk and Controls (GRC) serves in a crucial role by leading a team of GRC professionals who support the Pacific Life IT, Cyber, Operations and Third-party risk management programs via a team of direct reports who operate in a service delivery operating model.  This includes global Services Leads for Business Continuity Management, Training & Awareness, Strategy & Policy, and Risk Management, which includes a wide range of capabilities such as; the development, implementation and maintenance of a strategic GRC framework, risk identification, assessment, mitigation, monitoring, and reporting across non-financial risks for the organization. This individual collaborates closely with key stakeholders across the organization to oversee the maintenance and continued evolution of the GRC environment, verifying non-financial risk data is appropriately maintained, integrated and risk processes are aligned with our Enterprise strategic objectives. This position offers a unique opportunity to gain comprehensive experience in risk management processes and GRC tool utilization while strengthening our Non-Financial Risk Framework.

• This role is hybrid. We believe in empowering our employees to get work done both in and out of the office.

As a Director Cyber Governance, Risk and Controls (GRC) you’ll move Pacific Life, and your career, forward by leading a team of GRC professionals and providing your individual subject matter expertise as the lead for a wide range of IT, Cyber, Operational and third-party risk Services and capabilities. You will fill an existing role that sits on a team of eight people in the Operational Risk & Resilience team within the CROs organization. Your colleagues will include Operations and Engineering Service Managers, as well as the OR&R Service Leads for five divisions operating a global business. The Director, Cyber GRC reports directly to the Chief Information Security Officer (CISO).

How you’ll help move us forward:

• Lead and manage a team of GRC professionals to maximize the team's potential and provide excellent risk governance and oversight
•  Assist in the implementation, maintenance, and monitoring of the information security program into in-scope operational areas (gap analysis, risk assessment, audit support, procedure/specification development)
• Confirm the organization adheres to all relevant laws, regulations, and industry standards
•  Prepare and present reports on governance, risk, and compliance activities to senior management and the board of directors
• Craft clear and concise verbal and written recommendations and guidance to internal stakeholders
• Continuously improve the organization's GRC framework to adapt to new challenges and opportunities
•  Maintain ethical standards and promote a culture of integrity within the organization  

The experience you bring:

•  Bachelor’s degree and 10+ years of experience in governance, risk and compliance, team leadership or management, security frameworks, risk assessment, risk analytics, risk modeling, and/or risk management.  MBA encouraged.
• 3 years of demonstrated ability to manage complex projects or leading GRC operations.
• Knowledge and use of Governance, Risk & Compliance (GRC) reporting tools (e.g. Archer)
•  Experience with reporting and analytics tools (Power BI, Tableau, etc.)
• Proficient in leading projects from initiation to closure, with a strong capability in drafting detailed project plans that define scope, allocate resources, set timelines, and identify milestones
• Strong critical thinking skills, ability to proactively identify opportunities and develop innovative solutions
• Security/risk professional with experience across multiple risk programs (e.g. cybersecurity, third party, IT, people, talent, and program/project).  
•  Ability to present with impact and build consensus across senior stakeholder groups
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment with a focus on delivery
• Certifications: CISSP, CISM, CISA, CRISC, CRMA, CRMP or AIRC are strongly preferred

You can be who you are.

People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Benefits start Day 1.

Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.