Sr. Information Security Analyst – Security Awareness in Training

TIAA has an opportunity for a Sr. Information Security Analyst – Security Awareness in Training. This role will be a part of the Global Cybersecurity & Fraud Management Awareness & Client Engagement team. This position will provide support to this function to include, but not limited to, promoting a security culture, publishing communications, and cybersecurity training initiatives.

Key Responsibilities and Duties

• Support enterprise associate-facing cybersecurity awareness functions, including, but not limited to, promoting a security culture, publishing communications, and cybersecurity training initiatives. 

• Support the research, development, and publication of associate-facing training materials covering the latest cybersecurity threats. Training materials may leverage various mediums such as video, online training courses, PowerPoint slides, and infographics. 

• Assist with course documentation updates on a routine basis to maintain current relevance.

• Monitor and support response to client requests for information about TIAA’s cybersecurity program.  Requests may include, but are not limited to, cybersecurity-related segments of Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), requests for formally produced content about TIAA’s Cybersecurity program, and other client inquiries. 
• Manage and track client requests completion to ensure on-time delivery.  Manage timelines with stakeholders, as needed.
• Manage cybersecurity-related content in TIAA’s RFP database.  Ensure database content is reviewed per review schedule, continually updated, and improved for completeness, accuracy, and consistency, and expanded when appropriate. Manage out inefficiencies such as redundancies, obsolete questions and answers, and inaccurate categorization. 
• Support any related client response process improvements including, but not limited to, implementing automation, uplifting Standard Operating Procedures, and enhancing metrics and reporting. 
• Support tools for general cybersecurity inquiries from enterprise associates. 
• Identification, socialization, and implementation of any related process improvements including, but not limited to, implementing automation, uplifting Standard Operating Procedures, and enhancing metrics and reporting. 
• Collect and analyze data to identify problems that may be preventing the business function from running efficiently and effectively.
• Participate in special projects as required.
• Successfully complete all company training courses as required.

 

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
7IC

Qualifications:

Required:

• Minimum of 3+ years’ experience working as an Analyst or in a similar-like role.
• Minimum of 3 years’ experience using MS Office Suite (i.e., Word, Power-Point, Excel, Outlook)

Preferred: 

• Bachelor’s degree in computer science, cybersecurity, communications, or relevant work experience. 
• Minimum of 2-4 years of experience working as an analyst or similar role within the Cybersecurity or Fraud Prevention disciplines. 
• Experience supporting Cybersecurity Awareness activities and/or IT-related communications. 
• Experience creating and editing content in various mediums such as videos, online training courses, infographics, and/or visual graphics. 
• Experience supporting RFP responses and/or client-facing content. 
• Experience managing RFP content databases. 
• Prior experience supporting cross-functional efforts engaging diverse business partners & providing reporting at various levels of the organization. 
• Familiarity with cybersecurity concepts, industry, and terminology. 
• Ability to communicate both orally and written to all levels of stakeholders.
• Ability to analyze and problem solve.
• Ability to multi-task.

#LI-VR1

Related Skills

Accountability, Adaptability, Business Continuity Planning, Cloud Computing Security, Collaboration, Communication, Compliance, Consultative Communication, Cybersecurity, Detail-Oriented, General Risk Management, Network Security, Prioritizes Effectively

Anticipated Posting End Date:

2025-01-27

Base Pay Range: $79,300/yr. - $119,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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