Senior Specialist - Cloud Security.ICT Center of Excellence

• Responsible for providing expert technical guidance and oversight in the
design, implementation, and optimisation of engineering solutions within
the Converged solutions area.
• Drive innovation, ensuring reliability, and enhancing the performance of
the Converged solutions infrastructure to meet customer demands and
support MTNs objectives.
• Translate priority sector and client needs into compelling Business Line
solutions and assets across solution/ product domains that drive
compelling business value.
• Execute on engineering strategies that align with MTNs and the business
lines overall objectives, driving innovation, and ensuring the highest
levels of network performance and reliability.
• Manage vendor relationships and ensure compliance with industry
standards and regulations.

Solution Execution and Strategy Enablement
• Responsible for providing expert technical guidance and oversight in the design, implementation, and optimisation of engineering
solutions within the Converged solutions area.
• Drive innovation, ensuring reliability, and enhancing the performance of the Converged solutions infrastructure to meet customer
demands and support MTN SA and MTN Innovation objectives.
• Translate priority sector and client needs into compelling Business Line solutions and assets across solution/ product domains that
drive compelling business value.
• Execute engineering strategies that align with MTNs and the solution/ product domain’s overall objectives, driving innovation, and
ensuring the highest levels of network performance and reliability.
• Manage vendor relationships and ensure compliance with industry standards and regulations.
• Collaborate with Pre-Sales, Solution Sales Operations and Architectures to establish commercial constructs for business
development solutions.
Operational Delivery
• Deliver on the successful design and implementation of high-quality, scalable, and reliable Converged solutions. Work closely with the
product engineering and IT teams to develop and implement technical solutions that align with organisational goals.
• Provide Advanced Technical Support by offering third-level support to end-users and internal teams, troubleshooting complex issues
related to software systems and ensuring timely resolution.
• Lead the configuration, deployment, and integration of various software systems, ensuring they are optimised for performance and
stability.
• Monitor system performance and capacity, identifying areas for improvement and implementing solutions to enhance system
availability and efficiency.
• Maintain comprehensive technical documentation for deployed systems and processes, ensuring that best practices are followed in
system maintenance and updates.
• Conduct capacity assessments to forecast future system needs, ensuring that the engineering function can scale as required to meet
business demands.
• Ensure timely and cost-effective completion of engineering projects, meeting Business Line technical requirements.
• Where required, oversee the day-to-day operations of the engineering technical solutions and project execution.
• Implement cutting-edge technologies and innovative engineering practices that keep the Business Line area at the forefront of the
telecommunications industry.
• Cultivate strong partnerships with various internal teams and external partners.
• Participate in effective interlock processes and ways of work regarding solution development and commercialisation with solution/
product domains and other core teams.

Governance, Policies, Procedures
• Facilitate collaboration between internal teams and partners to drive joint initiatives and resolve issues.
• Represent the engineering team in meetings with stakeholders, providing updates on project status, risks, and recommendations.
• Participate in governance forums and required and ensure solutions developed comply with the Business Line standards defined.
• Identify, propose and implement technology and digital enablers to improve standards and compliance. Work in alignment with Group
standards, practices, policies and principles.
• Ensure effective implementation of (and compliance towards) legislative requirements and company policies, processes, and
procedures.
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
• Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage
impacts on resources, cost and productivity.
• Where required, set up and participate in operational and tactical meetings.
People & Culture Management
• Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where required
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and
consequence management.
• Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning
and research
• Identify own as well as functional training needs.
• Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’
behaviour.
• Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the
Company’s brand to be the employer of first choice.
Budget Management/ Cost Control
• Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.
• Identify opportunities to generate additional revenue.
Continuous Improvement
• Drive best practice, continuous improvement and innovation at process and procedure level within area (e.g. technology, processes
etc.)
• Ensure that the relevant analysis of market knowledge, trends and competitive information is gathered and assimilated
• Ensure competitors benchmarking and gap analysis is performed as appropriate and incorporated into business operations
• Initiate change to continually improve all aspects of solution delivery and drive continuous improvement as an important element of
solution delivery.

3-year tertiary qualification/ degree in
Computer Science, IT or Engineering
• Relevant Cloud, or OEM Security
Certification

At least 5 years related experience in
telecommunications engineering, with a focus
on network design, systems implementation,
and optimisation.
• Proven track record of successfully
delivering on large-scale engineering
projects within a telecommunications or
technology-driven environment.
• Knowledge of B2B Technology architecture
and technology innovations.
• Strong understanding of
telecommunications infrastructure,
including product line knowledge (cloud/
UCC etc).
• Ability to deliver multiple solutions.
• Worked across diverse cultures and
geographies advantageous.

Business Acumen
• Analytics and Interpretation
• Strategic Thinking
• Domain specific technical expertise