Senior IAM Administrator

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

We are seeking a skilled Senior IAM Administrator to manage and support the identity and access management services within our infrastructure team. The Senior IAM Administrator will play a key role in ensuring secure, efficient, and compliant access to critical applications and systems. This position acts as an escalation point, supporting a separate administrative team responsible for front-line IAM support. The IAM Senior Administrator will collaborate with the IAM Engineering Team as well as the Information Security Access Management team to maintain policy alignment and assist with IAM modernization initiatives.

Specialized Skills and Technologies

• 3+ years of experience in identity and access management, security, or IT infrastructure roles.
• 3+ years of experience in IAM, security, or IT infrastructure roles, with prior team lead experience preferred.
• Hands-on experience with IAM platforms such as Active Directory, Okta, Saviynt, SailPoint, or similar tools.
• Solid understanding of IAM principles, including SSO, MFA, and directory services.
• Proficient in scripting languages (e.g., PowerShell, Python) for automation and integration.
• Knowledge of access governance, compliance standards, and IAM best practices.
• Strong troubleshooting skills for IAM solutions.
• Strong analytical and problem-solving abilities.
• Effective collaboration skills with the ability to communicate with both technical and non-technical stakeholders.
• Detail-oriented with a focus on improving processes and enhancing user experience.

Primary Responsibilities

• IAM Administration: Configure, manage, and maintain IAM solutions to ensure consistent operation and alignment with infrastructure standards and organizational security policies.
• Access Control Implementation: Maintain and administer role-based access control (RBAC) models and other access management frameworks in collaboration with the Information Security team.
• Access Governance & Compliance: Support access review and certification processes, ensuring compliance with governance and internal control standards.
• Incident Management: Serve as an escalation point for IAM-related incidents, resolving complex issues escalated by the front-line IAM support team.
• Documentation & Process Optimization: Maintain accurate documentation for IAM configurations and processes, identifying opportunities for improving operational efficiency and reducing access-related risks.
• Modernization Projects: Contribute to IAM modernization efforts, including the onboarding of critical applications and the integration of new IAM technologies.
• Collaboration: Work closely with cross-functional teams, including Infrastructure, Information Security, and administrative support, to ensure cohesive IAM operations.

Preferred Qualifications

• Experience with cloud-based IAM solutions (e.g., ForgeRock, Ping, Saviynt).
• Relevant certifications (e.g., Certified Identity and Access Manager, CompTIA Security+, CISSP).
• Familiarity with IAM governance frameworks and tools.

Minimum Qualifications

• Bachelor's or technical degree in related field or equivalent experience
• 3+ years’ experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers
• Excellent verbal / written communication skills
• Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts
• Strong ability to combine information or data to find relationships among seemingly unrelated events
• Self-starter / motivated
• Delivers results
• Change agent
• Strong attention to detail
• Ability to diagnose when a system or environment has a problem, issue or fault and resolve
• Ability to create, read, analyze, and interpret technical diagrams and written procedures
• Strong team player who can work across multiple functions
• Familiarity with ITIL concepts

Agile Delivery Values

• Openness – Team and stakeholders agree to be open about all work and challenges 
• Commitment – Personally commit to achieving the goals of the team 
• Respect – Respect your team members to be capable and independent 
• Courage – You have courage to do the right thing and work on tough problems 
• Focus – Everyone focus on the work in the sprint and the goal of the scrum team.  Rise and fall as a team 

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.