Global Order Management Analyst

Description

Claroty is seeking a detail-oriented and proactive Global Order Management Analyst to join our Revenue Operations team.

In this role, you will play a critical part in driving the order management process globally, ensuring smooth deal bookings, and supporting the contract

lifecycle.

You will collaborate with sales, finance, legal, and other cross-functional teams to maintain accurate order records, streamline processes, and assist in monthly and quarterly close cycles.

The ideal candidate will be a skilled problem solver with a strong analytical mindset and experience in global order management or similar operational roles.

About Claroty:   

Claroty is on a mission to secure cyber-physical systems across industrial, healthcare, commercial and public sector environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, exposure management, network protection, threat detection, and secure access. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

Claroty is headquartered in New York City, with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in cyber-physical systems protection, with backing from the world’s largest investment firms and industrial automation vendors, as well as recognition from KLAS Research as Best in KLAS for Healthcare IoT Security, the Deloitte Technology Fast 500, the Forbes Cloud 100, and the Fortune Cyber 60.

Responsibilities

Order Management & Deal Processing:

• Accurately process and track global order bookings in line with company policies and

procedures.

• Ensure all necessary documentation is completed and approved by relevant teams

(sales, finance, legal) for timely processing.

• Maintain an organized system of records for all order-related documents.

Contract Lifecycle Support:

• Assist in managing the contract lifecycle from order entry to closure.

• Ensure deal-related documents, including contracts and amendments, are processed,

tracked, and updated as required.

• Collaborate with legal and other stakeholders to review and finalize contract terms when

necessary.

Financial Reporting & Close Support:

• Support the monthly and quarterly close processes, ensuring accurate and timely

reporting of all order-related data.

• Reconcile order-related financial data and work with finance teams to resolve any

discrepancies.

• Prepare reports for senior management on the status of bookings, contracts, and

account clean-up activities.

Collaboration & Communication:

• Partner with sales, finance, legal, and other internal teams to address any order-related

issues or discrepancies.

• Communicate effectively with internal teams to ensure alignment and smooth order

processing.

• Provide timely updates to internal stakeholders on order statuses and process

improvements.

Process Improvement & Automation:

• Identify areas for process improvement and help implement efficiencies across order

management workflows.

• Work on enhancing automation and system integrations to streamline order processing

and contract management.

Requirements

• 2-4 years of experience in global order management, sales operations, or a similar role.

• Familiarity with contract lifecycle management and deal booking processes.

• Proficient in Microsoft Excel.

• Strong analytical and problem-solving skills with a keen attention to detail.

• Ability to work independently and manage multiple tasks in a fast-paced environment.

• Strong organizational and time-management skills.

Preferred:

• Experience in a SaaS or technology company.

• Experience with order management systems or CRM platforms such as Salesforce.

If you are an energetic and driven individual who thrives in a fast-paced environment and is

eager to contribute to a high-performing team, we encourage you to apply for this exciting

opportunity.

Why Claroty? Our Culture and Benefits: 

• Claroty is a people-first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes and are committed to fostering a diverse and inclusive space. 
• Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers. 
• We understand the importance of maintaining a healthy work-life balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual “ClaroBreak”, a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones.
• We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses.
• We believe in transparency and openness. That’s why we regularly hold company all-hands, town hall meetings, and “Coffee with the CEO” sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be. 
• While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances.  

Claroty is an equal opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all phases of the hiring process.

Please see our “Candidate Privacy Notice” here.

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