Solution Engineer

Job Summary: 

Team Cymru is seeking a dynamic Solution Engineer who combines a deep understanding of cybersecurity with the ability to leverage our powerful threat intelligence solution and achieve measurable outcomes for our customers. This role focuses on empowering organizations to detect, mitigate, and prevent threats through integration with Team Cymru’s solutions.

Each member of The Solution Engineering team is empowered to help us achieve our goals. We are dedicated, respectful, and have the highest standards of ethics and integrity. We take ownership and strive to win a positive outcome. The team harnesses a fun, positive, and collaborative environment that optimizes our development and growth.

Duties/Responsibilities:

Discovery and Risk Based Prioritization

• Lead opportunity discovery sessions to understand customers’ threat intelligence maturity, challenges, and goals
• Perform risk-based assessments to identify and prioritize threats aligned to operational and strategic objectives
• Collaborate with security teams to ensure a deep understanding of their immediate and long-term needs

Business Case Development

• Assist the team in quantifying the business impact of customer security challenges, ensuring objective alignment
• Develop ROI-driven narratives and frameworks to support investment in Team Cymru’s threat intelligence solutions
• Help present clear and compelling business cases to technical and non-technical stakeholders 

Solution Design and Presentation

• Design simple, tailored solutions that solve customer pain and align to their priorities and objectives
• Facilitate cross-functional collaboration within the customer’s organization, ensure alignment across stakeholders
• Deliver engaging presentations and demos tailored to diverse audiences, from technical teams to senior leadership

Value Realization

• Drive successful Proof of Value (PoV) engagements, ensuring alignment with customers' desired business goals
• Track progress toward achieving PoV goals, providing insights and recommendations for continuous improvement
• Support customers in operationalizing solutions and ensuring intelligence is both relevant and useable

Continuous Improvement

• Provide guidance on how market trends, challenges, and opportunities can help shape Team Cymru’s solutions
• Gather and analyze feedback from customers to identify opportunities for product enhancements and innovation
• Collaborate with Product and Engineering teams to incorporate customer insights into future releases and updates

Required Skills/Abilities:

Experience

• 3-5+ years working with cybersecurity stakeholders, such as Detection Engineer’s, SOC Analysts, Threat Intelligence Specialists, or Security Architects
• 3+ years’ experience working as a solutions engineer or similar pre-sales role, leading engagements with fortune 1,000 companies
• Experience leveraging the intelligence lifecycle, risk-based prioritization, and proactive threat hunting
• Demonstrated knowledge of industry trends, current and emerging threats and the best practices for leveraging threat intelligence
• Skilled at optimizing sales qualification and engagement through frameworks such as MEDDICC and Challenger

Technical Skills

• Experience in NetFlow, sFlow, JFlow, or IPFIX, is strongly desired
• The ability to analyze network flow data for threat detection
• Proficiency in TCP/IP, HTTP, SMTP, DNS, and BGP protocols, network topology, and packet analysis
• Hands-on experience using threat intelligence platforms, SIEMs, and SOARs
• In-depth technical experience leveraging and integrating with SIEMs such as Splunk, SOARs like Palo Alto XSOAR, TIPs like ThreatQuotient, or custom detection pipelines
• Strong scripting or automation skills in Python, PowerShell or similar is a plus.

Soft Skills

• Strong customer engagement and relationship-building skills
• Exceptional discovery, communication and presentation skills
• Ability to lead customer discussions and deliver technical workshops
• Excellent presentation and writing skills, including the development of visual aids and diagrams
• Ability to communicate technical concepts to both technical and non-technical audiences, at all levels
• Metrics-driven, risk-based approach to problem-solving and decision-making
• Ability to take ownership and adapt processes to effectively drive to the desired business outcomes
• Collaborative mindset with a focus on achieving customer outcomes and continuous improvement

Education and Certifications

• Bachelor’s degree in: Computer Science, Information Security, a related field, or equivalent experience
• CISSP, GCTI, GCIA, or similar cybersecurity certifications (preferred)
• Vendor-specific certifications, e.g., Splunk Certified Architect, Palo Alto XSOAR Specialist (preferred) 

Location: Remote

At Team Cymru, we provide unmatched global threat intelligence that empowers organizations to proactively disrupt adversaries. As a Solution Engineer, you will be at the forefront of cybersecurity innovation, helping customers harness the full power of our threat intelligence to achieve critical business and security outcomes.

 We offer a collaborative, mission-driven culture where your expertise and impact will directly contribute to improving global security.

Team Cymru offers a range of great benefits and perks for U.S. employees:

• We're a remote-first organization, so you can work from wherever you're comfortable.
• Enjoy 100% employer-funded health, dental, and vision benefits for yourself and your dependents.
• Take advantage of 4 weeks of Paid Parental Leave.
• Rest easy with life insurance coverage.
• Plan for the future with a 401(k) that includes employer matching.
• Earn rewards and bonuses for your hard work.
• Take a well-deserved break with a generous 28 days of vacation plus holidays.
• Wind down at the end of the year with a company break.
• Access the Employee Assistance Program 24/7.
• Stay fit with a Fitness Membership Stipend.
• Keep connected with a Telephone/Internet Service Fee Stipend.
• Invest in your professional growth with Career Development Training.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.