Senior Technical Program Manager, Endpoint Security

We are open to hiring candidates to work out of one of the following locations:

Toronto, ON, CAN

Are you passionate about driving innovative security solutions for our customers? Amazon Stores Security is seeking an experienced Technical Program Manager (TPM) to join our Endpoint Security Team. You’ll collaborate with senior leaders to develop and implement global endpoint security strategies, focusing on usability, performance, observability, Data Loss Prevention (DLP), and Endpoint Detection and Response (EDR). In this role, you’ll partner across teams to align security, usability, and performance, protecting our global infrastructure and customer data. Join us in enhancing Amazon’s service to customers worldwide.

We are seeking a creative security expert with strong technical and analytical skills to address difficult security challenges. The ideal candidate has expertise in security processes, DLP implementations, EDR systems, performance monitoring, and observability tools. You should demonstrate a proactive approach to improving these processes, balancing security needs with user experience and system performance.

Key job responsibilities
* Own and manage medium to large-scale endpoint security programs, from login to endpoint, delivering high-quality results efficiently and on time
* Define and track key performance indicators (KPIs) to measure the effectiveness of endpoint security programs and drive continuous improvement
* Identify improvement areas and enhance resources like wikis, knowledge bases, and training materials for endpoint security
* Partner with senior leadership to align endpoint security strategies with overall business objectives
* Collaborate with technology teams to identify and mitigate endpoint security vulnerabilities through development and implementations
* Identify and evaluate emerging endpoint security technologies and methodologies to keep Amazon at the forefront of security practices
* Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
* Experience managing programs across cross-functional teams, building processes and coordinating release schedules
* Experience in technical program management working directly with multi-engineering teams
* Experience building and evaluating technical design for endpoint security solutions
* Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules for endpoint security initiatives
* Mentor team members and contribute to building a high-performing endpoint security organization

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

6+ years of technical product or program management experience
6+ years of program management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
3+ years of software development experience
3+ years of working directly with engineering teams experience
Experience managing cross-functional programs

Preferred Qualifications

Experience managing programs across cross functional teams, building processes and coordinating release schedules
Proven track record of driving high-quality security outcomes in endpoint protection
Ability to communicate effectively with both technical and non-technical individuals on endpoint security matters
Strong organizational skills, successful track record of coordinating between multiple project stakeholders, technical program managers, and software development teams. Experience managing cross-functional endpoint security projects. Hands-on experience with agile methodologies and proven leadership skills in security contexts.
Excellent data analysis skills to create scalable endpoint security solutions and streamline workflows. Relevant industry certifications (e.g., CISSP, CISM) preferred.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.