Information Security Officer

Title: Information Security Officer

State Role Title: Info Technology Specialist II

Hiring Range: $88,000 - $115,000

Pay Band: 5

Agency: Virginia Museum of Fine Arts

Location: MAIN MUSEUM

Agency Website: https://vmfa.museum/

Recruitment Type: General Public - G

Job Duties

• Provides timely and effective customer service to staff.
• Provides staff with suggestions about technology products and service alternatives that best support business strategies.
• Ensures end users receive adequate notice about change management activities.
• Seeks input from staff on a periodic basis as a means of evaluating and improving customer service.
• Advocates IT issues and concerns to the VITA SAIC IT Partnership.
• Supports VMFA's and DHR’s commitment to provide quality customer service to visitors throughout Virginia and beyond by applying professional talents, knowledge and skill to the museum & DHR campuses and statewide partnership network, as appropriate and on location as needed.
• Create and provide training sessions as needed for IT applications and hardware.
• Perform the responsibilities of ISO in accordance with COV ITRM Standard SEC530.
• Ensure compliance with all appropriate requirements of the Commonwealth of Virginia, such as ITRM Policy SEC519, ITRM Standard SEC530.
• Continuously review and update permissions for all agency applications, security groups, and distribution lists.
• Develop and update all agency IT policies and procedures.
• Plan and manage IT Audits and risk assessments.
• Monitors and promptly reports to VITA any security intrusions.
• Administer annual IT Security Awareness training to staff.
• Work with HR to ensure 100% of staff have completed the annual IT Security Awareness training annually.
• Act as Backup AITR when the agencies AITR is unavailable.
• Performs roles as primary Cardinal and eVA Security Officer
• Analyze, evaluate, and purchase necessary equipment (hardware and software) for agency needs.
• Employ use of eVA for technology procurement. Track purchases and handle returns/exchanges. Interface with vendors, IT Partnership staff, VITA, and users as necessary.
• Coordinate controlled asset tagging and surplus with agency Purchasing Officer in accordance with established IT Partnership and Finance Division procedures.
• Provide system and software administration of applications & IT hardware.
• Ensure efficient operation and integration of all desktop and server applications.
• Provide desktop, network, security, and
application support.
• Ensure agency applications and IT hardware are properly safeguarded.
• Work effectively with staff, VITA, and its contractors to resolve IT support issues.
• Promptly advises AITR of inadequate resources or inability to complete work on timely basis. Seeks clarification and asks questions when unsure of direction.
• Occasional project management of IT projects.
• Setup and installation of computers, network equipment, security hardware, and applications.
• Troubleshoot issues with computer, network hardware, security hardware, and applications.

Minimum Qualifications

Extensive knowledge in Information Technology to include a variety of software and hardware technologies. Excellent oral and written communication skills. The ability to translate computer user requirements into technical language. Strong problem-solving skills. The ability to manage overlapping, complicated projects; work independently; and learn new tasks. Knowledge of state procurement procedures, contract administration and IT policies and procedures.

Additional Considerations

Undergraduate degree in computer science, information management or related field, or an equivalent combination of training and experience.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate must pass a criminal history background check.

All candidates must submit an online application. This posting will close at 11:55 p.m. on January 27, 2025.

Contact Information

Name: Human Resource Services

Phone: please email

Email: recruitment@vmfa.museum

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.