Senior IT Support Specialist

Radiance Technologies is an employee-owned company with benefits that are unmatched by most companies in the Huntsville, AL area. Employee ownership, generous 401K, full health/dental/life/vision insurance benefits, educational reimbursement, competitive salaries, interesting assignments, and a pleasant work environment combine to make Radiance Technologies a great place to work and succeed.

Radiance Technologies works on the some of the most complex issues that confront our clients and war fighters in the battlefield. Be a member of technically diverse team of engineers, technicians, and scientists that are responsible for characterizing and assessing systems, developing exploitations, and providing mission critical intelligence that guides our military operations. If you have a deep need to answer tough questions, work with the unknown, and push the technical edge we need you to be part of exploitation team.

Required Skills

• 6+ years of progressive experience in the field of Information Processing

• 5+ years of specialized in Information Processing and involve a range of hardware/software solutions

• 5+ years concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware

• Certification: Security+ and Microsoft SCCM

• Active Secret and eligible for TS/SCI security clearance

Required Experience

• 15+ years of prior experience in Information Technology  

• 4+ years managing a technical support team

• Expert knowledge of Windows Operating Systems and productivity software (MS Office365)

• Administration of Active Directory and group policies, Office 365, Cisco Networking, VMware vSphere

• Self-motivated with a knack for new technologies, possess analytical and troubleshooting skills, and thrive in high-pressure dynamic environments

• Familiar with vendor specific infrastructure to include HPE, Cohesity, Rubrik, SolarWinds, VMware, APC, Dell, Nutanix, Cisco and Juniper. 

Desired Qualifications:

• SIPR, SCI, or SAP network support

• CISSP certification

EOE/Minorities/Females/Vet/Disabled