Security Operations Analyst

Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
About the teamThe Security Operations Analyst is the first line of defence in the Security Operations Center (SOC). This role is responsible for real-time monitoring and initial analysis of security events and alerts. The analyst plays a crucial role in identifying potential security threats and escalating them to higher tiers as necessary, ensuring the overall security posture of the organization.

Roles and Responsibilities

• Detect and analyse security incidents from various security tools (SIEM, EDR etc)
• Processing of Security alerts, events and notifications from multiple feeds
• Collaborate with the incident response teams to investigate the security incidents and to follow it up for remediation
• Document the incident findings and escalate to next tier support teams, if necessary
• Attend and actively participate in team ceremonies (stand-ups, retros, and planning meetings)
• Respond to incidents coordinated by Incident Response teams.
• Develop security operation checklists.
• Investigate security-related, information system anomalies based on security platform
• reporting, network traffic, log files, host-based and automated security alerts.
• Being on-call and providing after hours support / response.
• Oversee third-party Security Operations Center (SOC), incident investigation and triage.
• Contribute to creating documentation and updating runbooks and process documents for Security Operations.

Education & experience

• Professional degree in Computer Science from a reputed college with consistent academic record
• Proven work experience (3 to 8 years) as a security analyst / engineer or information security engineer.
• Minimum Experience required- 2 yrs
• Hands-on experience in security systems, including SIEM, EDR, firewalls, intrusion detection systems, anti-virus software, authentication Systems, log management, content filtering, etc
• Ability to discuss and articulate Security Practices and technologies
• Knowledge of Malware families, hacking techniques, latest vulnerabilities and Security trends
• Exhibit good judgement in managing workload, including when to communicate project risks. 
• In-depth understanding of cybersecurity principles, practices, and methodologies.
• Familiarity with common cyber threats, attack vectors, and ATP's
• Understanding cloud environments, such as AWS, Azure, or Google Cloud.
• Proficient with incident response procedures and best practices.
• Understanding of vulnerability management tools and practices.
• Knowledge of cryptographic protocols and key management.
• Understanding of scripting languages (e.g., Python, PowerShell) to automate security tasks.
• Dedication to staying updated with the latest security trends, tools, and techniques.
• Proficiency in creating clear and comprehensive security documentation, reports, and procedures.
• Familiarity with relevant regulations (GDPR, HIPAA, etc.) and industry standards (ISO 27001, NIST).
• Effective communication skills to collaborate with cross-functional teams and convey security concepts to non-technical stakeholders.
• Entry-level Security certifications such as CompTIA Security+, CEH or GSEC.

About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.