Manager, Aviation Safety Compliance and Enforcement

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners.  Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you!

As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position:

Reporting to the Associate Director, Ground Operations, this position is responsible for developing and delivering all Aviation Safety and Compliance services including plans, processes, and procedures based upon the customer requirements to monitor and respond to safety and some security activities/events airside and associated roadways daily. This role will provide leadership and oversight of the Aviation Safety Officers (ASO), liaise and coordinate services with external and internal partners and provide an expertise in adequately understanding the ongoing needs of the ASO team to ensure proper equipment, training and support. They will lead, engage and coach a unified, effective and efficient work unit within (Aviation Services) AVS alongside the Manager Operations – AVS team.

As a Manager, Aviation Safety Compliance and Enforcement, you will:

• Develop goals, objectives and other related initiatives that align to the corporate strategic plan
• Develop Operational Response Plans, procedures, SOPs to ensure compliance with Aviation Services Safety and Safety Procedures
• Implement AVS safety plans and SOPs
• Identify key areas of concern for partners and develop plans for oversight
• Ensure Airside Safety and Security Compliance - AVOP compliance/verification, program monitoring, education and enforcement
• Manage SMS and/or SeMS incident response including information gathering, investigating and reporting
• Work closely with Functional Managers and key partners
• Report safety and security events and incidents (proactive and reactive) within the SMS process
• Debrief key incidents and prepare lessons learned
• Ensure quality control of Aviation Safety Officer activities and tasks
• Maintain regulatory compliance qualifications of Aviation Safety Officers in accordance with GTAA and regulatory requirements
• Develop and maintain contract security services relationships (Police, EMS, CBSA, GTAA contracted security services etc.)
• Assist the day of team with oversight and monitoring for RAIC and security escorts and airfield access, monitoring of TP312 compliance, Ground Service Equipment (GSE) staging and parking, FOD, spills, signage and access to emergency equipment on the apron
• Lead the unit’s financial and administration activities to achieve financial goals, including:
• Developing the business plan, timeline and budget to perform financial projects, including forecasting (quarterly and yearly)
• Reviewing all invoices, expense reports, etc. and reporting all accounting discrepancies and recommending corrective actions
• Preparing all monthly and annual finance reports in a timely fashion
• Manager administration of personnel in accordance with corporate polices and CBA
• Manage administration of equipment and infrastructure, including equipment life cycle replacement, scheduling maintenance, equipment records, and infrastructure maintenance and cleanliness
• Provide Airport Operations Safety operational knowledge, ideas, and feedback
• Develop connections with functional managers within the GTAA and with key partners to deliver a positive Aviation Safety program and experience at TPIA
• Manage contract Administration, limited to airside contacts such a towing

The salary for this management non-unionized position is competitive based on the successful candidate’s qualifications.

This is the role for you, if you have:

• Post-secondary education, preferably in an Aviation Management program and/or 5 years of combined equivalent work experience and education
• Minimum 5 years of experience in aviation or airfield operations
• Minimum 5 years of experience in people management (direct report or cross-functional)
• Demonstrated experience working in a customer centric environment
• Ability to obtain and retain a Transportation Security Clearance at the designated level for the position

Knowledge and skills you bring that set you up for success:

• Ability to lead a well-managed team within budget
• Ability to establish a program of continual improvement by actively seeking out ways in which services, plans and programs can be improved
• Capable of developing relationships with key safety and security partners, police, contract security services, Public Safety groups as well as internal GTAA departments
• Working knowledge of Perspectives, GTAA Airport Emergency Response Plan (ERP), Airport Safety Management Program (SMS), Security Incident Management Program (SIMP), AVOP program, GTAA Airside Activity Program, GTAA Apron and Maintenance Procedures, and GTAA Aircraft Recovery Manual
• Good understanding of licensing rules, regulations, Traffic of Landside of Airport Regulations and laws, security systems and equipment used in support of access control and monitoring functions
• Knowledge of Toronto Pearson operations including Aviation Operations, roles and responsibilities for Air Carriers, police/security, CATSA, tenants, contractors and passengers as they relate to airport safety and security
• Knowledge of application of construction related regulations and associations
• Ability to prioritize during multi-incident situations and remain calm and in control during emergency situations
• Skilled at preparing detailed written reports on various types of correspondence, including presentations
• Ability to interpret legislation, conduct inspections, audits and investigations and assess findings to report deficiencies
• Capable of performing in situations that are occasionally ambiguous and making decisions expeditiously
• Ability to resolve problems and to provide advice and direction through strong conflict resolution skills
• Ability to compile, assess and analyze information and action solutions
• Ability to interpret and apply Safety and Security Regulations and Measures (CARs, ATRs, TP312, CASRs, ASMs) and GTAA safety and security standards and procedures

Internal:

GTAA employees interested in applying must submit their application along with the online application form and resume by January 30, 2025 at 5 pm. Late applications will not be considered.

To be considered, applicants must submit their resume and indicate in point form on the Application form, how their skills, education, training and experience correspond to the qualifications detailed in the poster. If stated experience is external to the GTAA (i.e. experience with a previous employer), applicants must provide references with their application in order to confirm this experience. Failure to provide this information may result in disqualification.

All Applications received will be acknowledged instantly through an email notification. Incomplete applications will not receive further consideration. Upon application submission, please check your inbox for your email notification confirming your application for the role. In the event an immediate notification cannot be located in your mailbox or for more information on the position, please contact Tara Chapman (tara.chapman@gtaa.com).

The successful candidate will be required to fulfill a minimum 12-month commitment in the role prior to applying for new opportunities.